Elena Colon
Rochester
Summary
Detail-oriented municipal professional with expertise in property assessment and records management. Known for exceptional customer service and strict confidentiality, ensuring compliance with state regulations while supporting residents effectively.
Overview
1
1
year of professional experience
2022
2022
years of post-secondary education
Work History
Assessors Aide
Town of Phelp
Phelps
12.2024 - 06.2025
- Provided professional front-desk service by answering phones, responding to emails, and assisting residents with inquiries and applications.Coordinated with the county Board of Elections regarding voter information and election-related duties.Entered and updated property assessment data, including exemptions, transfers, and inventory changes, using municipal assessment software.Guided residents through exemption applications (STAR, Veterans, Senior, Disability), ensuring proper documentation and timely submission.Prepared letters, reports, and assessment notifications; assisted with seasonal mailings and administrative tasks.Maintained strict confidentiality and ensured compliance with state and local regulations
Part-Time Town clerk / Assessor Aide
Phelps Town Hall
Phelps
04.2024 - 06.2025
- Assisted the Town Clerk with licensing services, including issuing marriage, dog, and recreational licenses, and processing payments with accuracy.Supported record management by organizing, filing, and maintaining official town documents, meeting notices, and FOIL requests.Provided professional front-desk service by answering phones, responding to emails, and assisting residents with inquiries and applications.Coordinated with the county Board of Elections regarding voter information and election-related duties.
- Entered and updated property assessment data, including exemptions, transfers, and inventory changes, using municipal assessment software.Guided residents through exemption applications (STAR, Veterans, Senior, Disability), ensuring proper documentation and timely submission.Prepared letters, reports, and assessment notifications; assisted with seasonal mailings and administrative tasks.Maintained strict confidentiality and ensured compliance with state and local regulationsDetail-oriented municipal administrative professional with experience supporting both Town Clerk and Assessor operations. Skilled in licensing services, records management, data entry, public communication, and handling confidential information. Adept at navigating assessment software, processing resident applications, and delivering responsive front-desk customer service.
Education
Irondequoit High School
Irondequoit, NYSkills
- Property assessment
- Data entry
- Records management
- Licensing services
Timeline
Assessors Aide
Town of Phelp
12.2024 - 06.2025
Part-Time Town clerk / Assessor Aide
Phelps Town Hall
04.2024 - 06.2025
Irondequoit High School