Summary
Overview
Work History
Education
Skills
Timeline
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Elena Correa

Drumright

Summary

Dynamic and detail-oriented professional with a strong background in customer service. Proven ability to build lasting client relationships while ensuring high-quality service. Known for reliability and exceptional communication skills, consistently enhancing customer experiences and fostering repeat business opportunities.

Overview

6
6
years of professional experience

Work History

Dog Groomer

K-9 Cottage
Cushing
05.2024 - 03.2025
  • Developed positive relationships with clients to ensure repeat business opportunities.
  • Bathed and dried dogs of all sizes, breeds, and temperaments.
  • Cleaned and sanitized equipment and surfaces to protect animal and staff health.
  • Kept detailed records of services performed for each animal client.
  • Used scissors to trim fur around the face, feet, and tail area in accordance with breed standards or customer requests.

Detention Officer

Cimarron Correctional Facility
Cushing
11.2022 - 04.2023
  • Monitored conduct of prisoners in housing unit or during work or recreational activities to prevent escape or violence.
  • Conducted inmate and detention facility visual surveillance to identify and subdue unrest.
  • Conducted searches of cells for contraband items such as drugs, weapons or other prohibited materials.
  • Monitored detainee behavior, identifying and addressing conflicts or potential security issues promptly.

Office Assistant

Horizon Construction
Cushing
08.2020 - 10.2022
  • Delivered messages and ran errands.
  • Processed and prepared business or government forms and expense reports.
  • Performed data entry tasks into various computer systems accurately and efficiently.
  • Collected and entered payment data into system, maintaining complete confidentiality and accuracy.
  • Collected, counted and disbursed money to complete basic bookkeeping and banking transactions.
  • Ordered office supplies and managed inventory to ensure a well-stocked office.
  • Organized files, developed spreadsheets, faxed reports and scanned documents to improve organizational workflow.

Surveyor

Promark Research
Floresville
06.2020 - 08.2020
  • Provided customer service support to customers over the phone, responding to inquiries and addressing concerns.

Sales Floor Associate

Sisters Boutique
Floresville
06.2019 - 06.2020
  • Greeted customers upon entering store and provided assistance in locating desired items.
  • Operated cash register to process customer purchases accurately and efficiently.
  • Processed payments and maintained accurate drawers to meet financial targets.
  • Bagged or packaged purchases and wrapped gifts.
  • Cleaned shelves, counters and tables to maintain organized store.
  • Handled returns and exchanges according to company policies.
  • Created positive experiences for customers through friendly conversations during transactions.
  • Assisted with stocking shelves, organizing merchandise, and maintaining cleanliness of sales floor.

Office Assistant

Horizon Construction
Cushing
12.2018 - 05.2019
  • Facilitated communication within the office and with external partners.
  • Delivered messages and ran errands.
  • Processed and prepared business or government forms and expense reports.
  • Performed data entry tasks into various computer systems accurately and efficiently.
  • Collected and entered payment data into system, maintaining complete confidentiality and accuracy.
  • Copied, sorted and filed records of office activities and business transactions.
  • Organized office operations and procedures, such as managing calendars, scheduling appointments, preparing reports and maintaining records.

Education

High School Diploma -

Agra Highschool
Agra, OK
05-2019

Skills

  • Grooming techniques
  • Customer service
  • Scheduling appointments
  • Time management
  • Attention to detail
  • Problem solving
  • Communication skills
  • Sales techniques
  • Reliability and punctuality

Timeline

Dog Groomer

K-9 Cottage
05.2024 - 03.2025

Detention Officer

Cimarron Correctional Facility
11.2022 - 04.2023

Office Assistant

Horizon Construction
08.2020 - 10.2022

Surveyor

Promark Research
06.2020 - 08.2020

Sales Floor Associate

Sisters Boutique
06.2019 - 06.2020

Office Assistant

Horizon Construction
12.2018 - 05.2019

High School Diploma -

Agra Highschool

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Elena Correa