Summary
Overview
Work History
Education
Skills
Timeline
Generic

Elena Dix

Camby,IN

Summary

Knowledgeable and dedicated customer service professional with extensive experience in Mortgage industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.

Overview

13
13

Years of professional experience plus over 20 years in mortgage

Work History

CSR II FHA Resource Center

Leidos
Indianapolis, IN
03.2009 - Current
  • Answered constant flow of customer calls with minimal wait times.

Education

Liberal Arts And General Studies

Decatur Central High School
Indianapolis, IN
06.1964

Skills

  • Understanding Customer Needs
  • Answering Customer Questions
  • Customer Service and Assistance
  • Inbound and Outbound Calling

Timeline

CSR II FHA Resource Center

Leidos
03.2009 - Current

Liberal Arts And General Studies

Decatur Central High School

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Elena Dix