Jaycie Smith
Jonesboro,AR
Summary
Experienced Teller with 2 years of experience in the banking industry. Excellent reputation for resolving problems and improving customer satisfaction.
Overview
3
3
years of professional experience
Work History
Teller II/CSR
Centennial Bank
Jonesboro, AR
06.2020 - Current
- Answered customer inquiries regarding account balances, transaction history, services charges and interest rates.
- Processed customer transactions promptly, minimizing wait times.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Learned about customer's financial needs, established trust and optimized sales opportunities resulting in quality customer service.
- Interviewed customers to obtain information needed for opening accounts or renting safe-deposit boxes.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
Cashier
Sutherland's Lumber Company
Stuttgart, AR
07.2018 - 08.2019
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items and join reward programs.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
Education
Bachelor of Science - Financial Management
Arkansas State University
Jonesboro, AR08.2022
High School Diploma -
Stuttgart High School
Stuttgart, AR05.2018
Skills
- Customer Data Confidentiality
- Understanding Customer Needs
- Calm and Professional Under Pressure
- Efficient and Detail-Oriented
- Solving Customer Concerns
- Excel
Timeline
Teller II/CSR
Centennial Bank
06.2020 - Current
Cashier
Sutherland's Lumber Company
07.2018 - 08.2019
Bachelor of Science - Financial Management
Arkansas State University
High School Diploma -
Stuttgart High School