Elena Fortenberry
Summary
Experienced professional with a background in data management and payroll processing, demonstrating proficiency in maintaining accurate records and ensuring compliance with financial regulations. Successfully conducted audits of payroll and insurance policies, identifying discrepancies and enhancing operational efficiency. Collaborated effectively with HR and insurance providers to resolve inquiries and ensure adherence to industry standards. Strong skills in data entry, regulatory compliance, and employee record management contribute to reliable financial operations.
Overview
35
35
years of professional experience
1991
1991
years of post-secondary education
Work History
Data Entry Clerk
etowah control systems
Cartersville, Georgia
02.2012 - 07.2025
- Maintained accurate data entry for various projects, ensuring timely completion and enhancing overall data reliability.
- Utilized advanced spreadsheet functions to streamline data management processes, improving efficiency and reducing errors.
- Conducted routine audits of data to identify discrepancies, leading to improved accuracy and reliability of information.
- Managed payroll data entry and maintained accurate records, resulting in timely and precise payroll disbursement.
- Conducted regular audits of payroll records to identify discrepancies, enhancing accuracy and compliance with financial regulations.
- Collaborated with HR to resolve employee inquiries regarding payroll discrepancies, fostering effective communication and trust.
- Calculated accurate wages, including overtime, salary increases and bonuses.
- Monitored changes in payroll legislation, ensuring organizational compliance and minimizing risks associated with regulatory violations.
- Gathered timesheets to prepare weekly payroll data for processing by payroll coordinator.
- Maintained accurate records of all payroll transactions.
- Established employee payroll files and updated existing files with new information.
- Compiled data from timesheets and other records to determine hours worked and pay rate.
- Managed payroll for temporary, hourly, and salaried employees.
- Processed and issued employee paychecks, statements of earnings and deductions.
Payroll Clerk
Etowah control systems
Cartersville, Georgia
02.2012 - 06.2025
- Processed payroll for over 300 employees, ensuring compliance with tax regulations and internal policies.
- Managed payroll data entry and maintained accurate records, resulting in timely and precise payroll disbursement.
- Conducted regular audits of payroll records to identify discrepancies, enhancing accuracy and compliance with financial regulations.
- Conducted comprehensive audits of insurance policies, ensuring compliance with regulatory standards and enhancing operational efficiency.
- Collaborated with insurance providers to ensure compliance with industry regulations, reinforcing the organization's commitment to ethical standards.
- Completed day-to-day duties accurately and efficiently.
- Conducted comprehensive audits of workers' compensation claims, ensuring compliance with industry regulations and company policies.
- Reviewed and updated audit protocols to streamline workflows, reducing processing time for claims by optimizing existing systems.
Medical Assistant
Cartersville Family Practice
Cartersville
02.2008 - 04.2012
- Supported patient care by conducting routine vital sign checks and documenting medical histories, enhancing care quality.
- Assisted healthcare providers with clinical procedures, ensuring adherence to safety protocols and improving patient outcomes.
- Managed patient scheduling and maintained accurate records, streamlining appointments and reducing patient wait times.
- Reviewed and analyzed denial reasons for prior authorizations, implementing corrective actions to minimize future occurrences and enhance approval rates.
- Collaborated with healthcare providers to gather necessary documentation, streamlining the authorization process and reducing delays in treatment.
- Utilized electronic health record systems to track authorization requests, improving workflow efficiency and patient follow-up management.
- Coordinated with pharmacy and medical teams to resolve authorization issues, facilitating timely medication delivery and patient satisfaction.
- Completed day-to-day duties accurately and efficiently.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Identified needs of customers promptly and efficiently.
- Assisted with customer requests and answered questions to improve satisfaction.
Medical Assistant
Cartersville Medical Center Emergency
Cartersville
10.1990 - 02.2007
- Supported patient care by conducting routine vital sign checks and documenting medical histories, enhancing care quality.
- Assisted healthcare providers with clinical procedures, ensuring adherence to safety protocols and improving patient outcomes.
- Managed patient scheduling and maintained accurate records, streamlining appointments and reducing patient wait times.
Education
Cartersville High School
Cartersville, GACNA certification
Red Cross
Skills
- Data entry
- Payroll processing
- Financial compliance
- Data auditing
- Employee files management
- Record management
- Insurance policy audits
- Workers' compensation audits
- Employee inquiries resolution
- Transaction recording
- Regulatory compliance
- Strong interpersonal skills
- Record preparation
- QuickBooks expert
- Microsoft Word
- QuickBooks proficient
- Document processing
- Independent worker
- Record keeping
- Accuracy and attention to detail
- Problem-solving
- Pleasant demeanor
- Microsoft Excel
- Physician billing
- Basic math
- Insurance eligibility
- Report analysis
- Excellent communication skills
- Account reconciliation software
- Accounts receivable management
- Accounts payable management
- Bank reconciliation
- Invoice verification
- Balance sheet reconciliation
- Journal entries
- Financial reconciliation
References
References available upon request.
Timeline
Data Entry Clerk
etowah control systems
02.2012 - 07.2025
Payroll Clerk
Etowah control systems
02.2012 - 06.2025
Medical Assistant
Cartersville Family Practice
02.2008 - 04.2012
Medical Assistant
Cartersville Medical Center Emergency
10.1990 - 02.2007
Cartersville High School
CNA certification
Red Cross