ELENA GUZMAN
ANAHEIM,CA
Summary
Dynamic Registered Dental Assistant with extensive experience at Enable Dental, excelling in patient documentation and team management. Proven ability to enhance workflow efficiency and train staff effectively. Proficient in Carestack software and committed to maintaining high standards of sterilization and patient care. Recognized for fostering a collaborative team environment.
Overview
22
22
years of professional experience
Work History
Registered Dental Assistant
Enable Dental
Santa Ana, California
12.2023 - Current
- Mobile Dentistry providing dental services to seniors.
- Helped evaluate patients and document current dental symptoms.
- Generate end of day reports for patients next appointment.
- Team Player
- Carestack software
Lead Assistant
Jungle Of Smiles - Dentistry For Children
Laguna Hills, California
10.2021 - Current
- Managed daily operations in a pediatric dental practice environment.
- Oversaw appointment scheduling and patient flow for maximum efficiency.
- Trained and mentored junior staff on office procedures and patient care.
- Developed patient education materials to promote oral health awareness.
- Maintained inventory of dental supplies, ensuring availability for all procedures.
- Utilized problem-solving skills to resolve customer inquiries efficiently.
- Provided technical support and troubleshooting assistance to customers.
Registered Dental Assistant
Altamed Dental Services
Santa Ana, CA
11.2016 - 09.2021
- Assist patients in resolving minor difficulties, answering their questions, and giving directions to patients as authorized by the Dentist.
- Trained new hires
- Proficient in Epic
- Back Office duties
- Certified in Fitting N95 Masks
Lead Registered Dental Assistant
Pacific Dental Services Company
Mission Viejo, CA
05.2015 - 11.2016
- Trained new hires
- Cerec Certified
- Front/Back Office duties
- Treatment Presentation
- Safeguarded against germ spread by observing all requirements related to cleaning and sterilization.
- Assigned tasks to team members based on individual strengths and promoted teamwork-driven environment to meet goals.
Registered Dental Assistant
Children's Dental Group
Santa Ana, CA
09.2012 - 04.2015
- Treatment Presentation.
- Intraoral Photos.
- Assist in Oral Sedation, General Anesthesia, Nitrous Oxide.
- Inventory.
Office Manager
Gilbert E. Cacho DDS
Anaheim, CA
06.2006 - 03.2012
- Trained, mentored, and motivated employees to maximize team productivity.
- Staff supervision/Ordering back-office supplies.
- Used company dental software and Microsoft Suite applications when scheduling appointments and updating patient profiles.
- Troubleshot issues with equipment and machinery during operations and preceding new production runs.
Front Office Assistant/ Dental Assistant
Anaheim Family Dental
Anaheim, CA
01.2004 - 05.2006
- Assisted dentists with instrument transfer, retraction, and preparation of dental instruments and materials.
- Assisted patients with dental needs, providing excellent internal and external customer service via telephone or face-to-face contact.
- Educated patients on the proper procedures for caring for teeth and gums.
- Answered telephone calls, took messages, and distributed messages to appropriate personnel.
Education
Associate of Arts - Social And Behavior of Sciences
Cypress Community College
Cypress, CA05-2024
Registered Dental Assistant Program - Dental Assistant Program
North Orange County Regional
Anaheim, CA03.2003
General Education -
Anaheim High School
Anaheim, CASkills
- Insurance Verification
- Appointment Scheduling
- Charting
- Sterilization
- Back Office Duties
- Digital X-Rays
- Pouring and Trimming Models
- Bleaching Trays
- Night Guards
- X-Ray license
- Coronal polishing
- Pit and Fissure Sealants
- Ultrasonic Scaler Certified
- Cerec Certificate Training
- Complying with Protocols and Standards
- Setting Up and Breaking Down
- Operatory
- Team supervision
- Inventory control
- Workflow optimization
- Training and development
- Employee training
- Carestack software
- Epic charting
- Patient documentation
- Oral health education
- Patient scheduling
- Team management
- Dental sterilization
Languages
Bilingual in English and Spanish
Timeline
Registered Dental Assistant
Enable Dental
12.2023 - Current
Lead Assistant
Jungle Of Smiles - Dentistry For Children
10.2021 - Current
Registered Dental Assistant
Altamed Dental Services
11.2016 - 09.2021
Lead Registered Dental Assistant
Pacific Dental Services Company
05.2015 - 11.2016
Registered Dental Assistant
Children's Dental Group
09.2012 - 04.2015
Office Manager
Gilbert E. Cacho DDS
06.2006 - 03.2012
Front Office Assistant/ Dental Assistant
Anaheim Family Dental
01.2004 - 05.2006
Associate of Arts - Social And Behavior of Sciences
Cypress Community College
Registered Dental Assistant Program - Dental Assistant Program
North Orange County Regional
General Education -
Anaheim High School