Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Elena Hull

Calimesa

Summary

Dynamic and engaging professional with a strong background in customer service from Riverside Bartending School. Proven ability to multitask and enhance customer satisfaction through high-quality service and suggestive selling. Highly reliable team player with expertise in alcohol awareness and maintaining cleanliness in fast-paced environments.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Bartender

Riverside Bartending School
08.2024 - Current
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.

City Mail Carrier

United Staes Postal Service
07.2015 - Current
  • Handled customer inquiries and concerns professionally, directing them to appropriate resources when necessary for further assistance or information.
  • Navigated various weather conditions while delivering mail, ensuring consistent reliability for customers regardless of external factors.
  • Collaborated with fellow carriers to cover additional routes when needed, supporting team cohesion and effective workload distribution.
  • Managed high volumes of incoming and outgoing mail during peak seasons without compromising quality or timeliness of service provided.
  • Loaded and secured items in trucks to avoid damage to parcels during delivery.
  • Used portable devices to maintain system records by scanning items delivered to homes and businesses.

Line Cook

Red Robin
02.2015 - 06.2015
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
  • Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
  • Expedited service during peak hours by coordinating with fellow line cooks on timing of dish completion.

Barista

Starbucks
10.2007 - 06.2013
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Controlled line and crowd with quick, efficient service.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
  • Maintained regular and consistent attendance and punctuality.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Made and served brand-specific café beverages with focus on speed, quality and consistency.
  • Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.

Education

Hesperia High School
Hesperia, CA
08-2024

Skills

  • Strong multitasking
  • Customer service
  • Highly reliable
  • Team player attitude
  • Engaging personality
  • Cleanliness and hygiene
  • Menu memorization
  • Suggestive selling
  • Alcohol awareness

Certification


  • Certified Bartender, Riverside Bartending school - August 2024
  • Alcohol Awareness Certified, ABC/RBS Alcohol server course - CA 2024
  • Micro P.O.S 2024

Timeline

Bartender

Riverside Bartending School
08.2024 - Current

City Mail Carrier

United Staes Postal Service
07.2015 - Current

Line Cook

Red Robin
02.2015 - 06.2015

Barista

Starbucks
10.2007 - 06.2013

Hesperia High School

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Elena Hull