Elena Niemela
Administrative Assistant
Menahga,MN
Summary
Dedicated and Enthusiastic administrative professional with strong work ethic, great leadership skills, exceptional verbal communication and strong organizational skills.
Overview
17
17
years of professional experience
Work History
Administrative Assistant
Menahga Public Schools ISD #821
Menahga, Minnesota
04.2018 - Current
- Answer and route phone calls
- Assist Superintendent with daily/weekly/monthly tasks
- Prepare School Board meeting agendas and complete meeting minutes and correspondence
- Schedule all conference meetings and make all travel arrangements for School Board and Superintendent
- Election Clerk
- Assist with human resources tasks
- Create all bank deposits
- Phone troubleshooting
- Receive homeschool documentation and submit annual report
- Food Service deposits and process educational benefit applications/letters
- Receive and submit open enrollment documentation
- Sort mail and check in all packages delivered
- Assist with audit
Personal Banking Officer
Citizens National Bank
Park Rapids, MN
09.2007 - 04.2018
- Supervise and manage new accounts department
- Focus on positive leadership and team building skills
- Submit and review employee annual reviews
- Meet with bank auditors to ensure operations were ran under current rules and regulations
- Provide excellent customer service
- Cross-sell bank product and services
- Aid customers in opening, managing and optimizing their bank accounts ant other products
- Pursue leads and potential customers to expand services and products offered
- Resolve issues and disputes regarding customer accounts
- Previous roles included Customer Service Representative and Teller
Skills
Customer Relations
17 Years of Banking Experience
Supervisor/Leadership Experience
Blandin Community Leadership Training
Computer Skills
Microsoft Office: Word, Excel, Outlook and Publisher
Google Workspace
Attended Northwest Technical College
Graduated from Park Rapids Area High School (1998)
Timeline
Administrative Assistant
Menahga Public Schools ISD #821
04.2018 - Current
Personal Banking Officer
Citizens National Bank
09.2007 - 04.2018
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