Summary
Overview
Work History
Education
Skills
Timeline
Generic

Catherine Enos

Gastonia,NC

Summary

Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes office management, accounting, accounts receivable, invoicing, dispatching, database management, vendor negotiations and contract management. Recognized for exemplary customer service and team collaboration.

Overview

8
8
years of professional experience

Work History

Salon Owner/Operator

Rad Hair Co.
Charlotte, NC
10.2022 - Current
  • Maintained salon finances, including budgeting, payroll and bookkeeping.
  • Organized and scheduled appointments for clients using software systems.
  • Created marketing strategies to increase clientele and expand the business.
  • Developed service packages for customers seeking a variety of treatments.
  • Provided excellent customer service to ensure repeat business from satisfied clients.
  • Ordered supplies and equipment needed for daily operations.
  • Ensured that all safety protocols were followed in the salon at all times.

Property Manager

Real Living Property Management
Charlotte, NC
03.2021 - 10.2022
  • Developed and implemented effective leasing strategies to maximize occupancy rates.
  • Assessed rental applications, conducted background checks, and approved or denied prospective tenants based on established criteria.
  • Negotiated leases, rental agreements, and other contractual documents related to property management activities.
  • Managed all maintenance requests from tenants in a timely manner.
  • Ensured that all rent payments were collected on time by following up with delinquent tenants.
  • Maintained accurate records of financial transactions including rent collections, security deposits, and other income sources.
  • Processed evictions when necessary in accordance with state laws and procedures.
  • Advised owners on potential improvements or investments that could increase the value of their properties.

Property Manager

Florida Realty Investments
Orlando, FL
08.2020 - 02.2021
  • Assisted customers in resolving billing disputes or other issues that impacted their ability to pay outstanding balances.
  • Managed a portfolio of delinquent accounts and implemented strategies to reduce delinquency.
  • Managed customer renewals and account updates, including contact information, payment methods, product quantity.
  • Created budgets and monitored expenses related to managing properties.
  • Ensured all tenants adhered to rental agreements, lease terms, and applicable laws.

Office Manager

Savvy Solutions Real Estate
Charlotte, NC
10.2018 - 07.2020
  • Developed and implemented office policies and procedures.
  • Supervised staff members, organized schedules and delegated tasks.
  • Coordinated meetings, conferences, travel arrangements and department activities.
  • Maintained filing system for records, correspondence and other documents.
  • Ordered supplies and equipment to maintain adequate inventory levels.
  • Provided administrative support to realtor team including preparing reports and file packets as well as scheduling showings and appointments.

Recertification Specialist

Community Management Corporation
Charlotte, NC
02.2017 - 09.2018
  • Reviewed recertification applications to ensure compliance with relevant regulations and policies.
  • Assisted applicants with the completion of their recertification forms and documents.
  • Monitored progress of recertification process to ensure timely submission of all required documents.
  • Verified accuracy and completeness of submitted recertification packages prior to processing.
  • Maintained detailed records and logs related to the recertification process.
  • Developed training materials related to new initiatives and changes in policy affecting the certification and recertification process.

Education

Hair Design

Aveda Institute
Charlotte, NC
10-2014

High School Diploma -

Butler High School
Matthews, NC
06-2009

Skills

  • Tenant relations
  • Microsoft Office (10 years)
  • Yardi (3 years)
  • Staff Management
  • Business Administration
  • Property Management
  • Lease Renewals
  • Fair housing mandates
  • Payment Collection
  • Section 8

Timeline

Salon Owner/Operator

Rad Hair Co.
10.2022 - Current

Property Manager

Real Living Property Management
03.2021 - 10.2022

Property Manager

Florida Realty Investments
08.2020 - 02.2021

Office Manager

Savvy Solutions Real Estate
10.2018 - 07.2020

Recertification Specialist

Community Management Corporation
02.2017 - 09.2018

Hair Design

Aveda Institute

High School Diploma -

Butler High School

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Catherine Enos