Elena Ponce
San Antonio,TX
Summary
Dynamic entrepreneur with a proven track record as CEO of Hollie's Sweet Shop, driving a 40% profit increase in four months through exceptional customer service and product delivery. Skilled in team collaboration and communication, I effectively engage with clients and enhance their experience, while maintaining high standards of food safety and quality.
Overview
1
1
year of professional experience
1
1
Certification
Work History
CEO Hollie'sSweetShop
Self-employeed
San Antonio, TX
12.2024 - Current
- Started as a direct-to-consumer delivery bakery, available exclusively on weekends, and offers a select variety of sweets and baked goods.
- Created to fulfill a need in the community through the delivery of baked goods to over 20 customers per weekend, resulting in an increase in profits of 40% in four months.
- Most popular baked goods that I provide are Banana Bread, Strawberry Shortcake Cups, and Oreo Cake Pops.
- I sell in restaurants, churches, or produce online orders!
Seasonal Worker
Melrose
San Antonio, TX
12.2023 - 01.2025
- Greeting customers, answering questions, and providing recommendations on products.
- Helping customers find what they need,and processing purchases.
- Restocking shelves, organizing products, and ensuring the store looks clean and well-organized.
- Operating the cash register, handling payments (cash, card, etc.), and issuing receipts.
- Help with keeping the store tidy, and ensuring products are displayed correctly.
Education
High School Diploma -
South San High School
San Antonio, TX06-2024
Bachelor of Science - Psychology
Texas A&M University San Antonio
San Antonio, TXSkills
- Customer service
- Team collaboration
- Cosmetology
- Communication
- Baby Sitting
- Basic Math
Certification
- EPA Certification
- Food Handlers Certification
Accomplishments
- Trio Award
Affiliations
- Tennis Player
Timeline
CEO Hollie'sSweetShop
Self-employeed
12.2024 - Current
Seasonal Worker
Melrose
12.2023 - 01.2025
High School Diploma -
South San High School
Bachelor of Science - Psychology
Texas A&M University San Antonio
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