ELENA QUINTANA
Rowdy Cowboy
Rowlett,TX
2026
years of professional experience
Dynamic and customer-focused professional with extensive experience in high-volume hospitality, country club service, and public safety. Proven track record of delivering exceptional service, managing cash transactions accurately, and resolving guest issues quickly. Currently leveraging strong communication, local market knowledge, and client-relationship skills toward a career in real estate.
Work History
Beverage Attendant / Bartender / Server
2 Years- Provided premium, personalized hospitality services to club members and guests across multiple venues, including the dining room, bar, and golf course.
- Prepared and served craft beverages and food orders while maintaining strict compliance with TABC guidelines.
- Built strong, lasting relationships with members, contributing to high satisfaction rates and repeat club event attendance.
Waitress
- Greeted guests warmly, presented menus, and made detailed recommendations based on dietary preferences and daily specials.
- Upsold appetizers, desserts, and premium beverages to increase average check sizes.
- Maintained a clean, organized dining area and assisted teammates during peak service hours to minimize wait times.
Waitress
1 Year- Delivered fast, friendly, and attentive food and beverage service to guests in a high-energy, high-volume sports bar environment.
- Managed point-of-sale (POS) transactions, handled cash, and balanced daily receipts accurately.
- Collaborated with kitchen and bar staff to ensure order accuracy and a seamless guest experience.
Lifeguard
- Ensured the safety of hundreds of daily pool patrons by actively scanning water conditions and enforcing facility rules.
- Responded quickly and calmly to emergency situations, providing first aid and water rescues when necessary.
- Maintained a professional, authoritative, yet approachable demeanor while interacting with community families and city supervisors.
Education
Real Estate License Training
High School Diploma
Skills
Client Relations & Hospitality: Relationship building
conflict resolution
guest satisfaction
premium country club service.
Sales & Communication: Active listening
active communication
upselling
local market familiarity.
Operations: Cash handling
POS systems
time management
high-volume multitasking
safety compliance.
Timeline
Waitress
Rowdy Cowboy
01.2025 - 01.2026Read More
Beverage Attendant / Bartender / Server
Rockwall Golf & Athletic Club
01.2023 - 01.2025Read More
Rowlett High School
High School Diploma
Read More
Champions School of Real Estate
Real Estate License Training
Read More
Waitress
Amelia’s Mexican Restaurant
2022 - 2024Read More
Lifeguard
Community Pool
2023 - 2023Read More