Cassandra Zamora
Columbus,MS
Summary
Customer-focused hospitality professional dedicated to building loyalty with customers. Never lets any customer leave unsatisfied and works hard to manage expectations and prevent conflicts. Well-versed in reservation, accounting and hotel management systems.
I also have experience in some beauty products always enthusiastic about learning skin care and hair care.
Overview
4
4
years of professional experience
Work History
Front Desk Agent
Peachtree Hotel Group
Columbus, MS
04.2024 - Current
- I checked people in and out
- I made reservations
- I helped guest when they did not enjoy their stay
- I always handle situations when they are brought to my attention
Cashier
Hibbet Sports
Columbus, MS
08.2023 - 03.2024
- I checked people out with their products
- I also helped guest find what they were looking for
- I also order products if they are not in store
- I always gave great customer service
Cashier
Ulta Beauty Inc.
Columbus, MS
05.2021 - 06.2023
- I helped check out customers
- I helped stocking the shelves
- I helped guest find what they were looking for
- I helped with changing promo
- I helped with orders
- I always gave great customer service
Education
High School Diploma -
New Hope High School
Columbus, MS05-2021
Nursing
East Mississippi Community College
Scooba, MSSkills
- I am bilingual
- I am a fast learner and a team player
- I work hard always
- Always gave great customer service
- I can carry heavy products
Timeline
Front Desk Agent
Peachtree Hotel Group
04.2024 - Current
Cashier
Hibbet Sports
08.2023 - 03.2024
Cashier
Ulta Beauty Inc.
05.2021 - 06.2023
High School Diploma -
New Hope High School
Nursing
East Mississippi Community College