Elena Rodriguez
Papillion,NE
Summary
Dedicated professional with experience in human resources and patient registration, skilled in conflict resolution and maintaining confidentiality. Proven ability to analyze data and implement effective skill acquisition programs to support organizational goals.
Overview
1
1
Certification
7
7
years of professional experience
Work History
Registered Behavior Technician
Golden Steps ABA
Omaha, Nebraska
04.2024 - Current
- Collected, recorded, and maintained accurate behavioral and skill-acquisition data.
- Adapted quickly to different clients, behavioral needs, schedule, and treatment plans.
- Applied problem-solving and critical-thinking skills when responding to changing client needs.
- Maintained professionalism during high-stress situations and used conflict-resolution and de-escalation techniques.
Patient Registrar
Bryan Medical Center
Lincoln, NE
10.2023 - 01.2025
- Verified and entered necessary information into patient management system..
- Verified insurance and collected critical data elements to properly identify and bill patients.
- Adhered to HIPAA requirements to safeguard patient confidentiality.
- Transmitted medical records and other correspondence by mail, e-mail, or fax.
- Interpreted physician orders to coordinate appropriate tests and verify compliance with admission criteria.
Human Resources Manager
The Home Depot Store
Lincoln, Nebraska
03.2019 - 10.2023
- Recruited new employees and built relationships, driving visibility.
- Handled sensitive employee and company information with highest level of confidentiality and discretion.
- Advised leadership on vacation and sick time, benefits, job services and employment discrepancies.
- Initiated employee evaluation process and recommended policy changes to help staff progress toward desired readiness goals.
- Organized engaging employee events to boost morale and collaboration.
Education
Bachelor of Science - Psychology
Purdue Global University
West Lafayette, IN12-2027
Skills
- Data collection and analysis
- Applied behavior analysis
- Conflict Resolution
- HR Policies and Procedures
- Confidentiality and Discretion
- Microsoft Office Suite
Certification
- Registered Behavior Technician Certification
- Payroll Specialist
Timeline
Registered Behavior Technician
Golden Steps ABA
04.2024 - Current
Patient Registrar
Bryan Medical Center
10.2023 - 01.2025
Human Resources Manager
The Home Depot Store
03.2019 - 10.2023
Bachelor of Science - Psychology
Purdue Global University