Elena Skelton
Herriman
Summary
Dynamic Billing Specialist and former Patriot Missile Operator with a proven track record in resolving billing discrepancies and optimizing operational efficiency. Excelled at American Professional Ambulance by leveraging expertise in billing systems and fostering team collaboration. Skilled in insurance verification and customer service, consistently exceeding production targets without compromising accuracy or compliance.
Overview
11
11
years of professional experience
Work History
Billing Specialist
American Professional Ambulance
09.2020 - 01.2025
- Researched and resolved billing discrepancies to enable accurate billing.
- Identified, researched, and resolved billing variances to maintain system accuracy and currency.
- Worked with multiple departments to check proper billing information.
- Assisted colleagues in resolving complex billing issues, promoting teamwork and knowledge sharing within the department.
- Verified insurance eligibility
- Worked complex system
- Utilized strong organizational skills
- Assisted billing Team with other value-added projects
- Customer Service
Patriot Missile Opertator
US Military Army
11.2013 - 06.2019
- Handled adjustments or modifications to machines as needed based on product specifications or changes in operational parameters.
- Conducted preventative maintenance on equipment to reduce repair costs.
- Optimized machine settings to achieve superior product output, meeting and exceeding production targets.
- Handling and placing the Patriot Launching System in the field
- Established Radio and wire communication
Education
CNA Certification - CNA
CNA Program
Salt Lake City, UT09-2020
High School Diploma -
Hollywood High School
Hollywood, CA06-2006
Skills
- Billing systems and software
- Insurance verification
- Invoice processing
- Customer service
- HIPAA compliance
- Decision-making
- Claims processing
- Team collaboration
- Problem-solving
- Multitasking and organization
- Verbal and written communication
- Conflict resolution
- Insurance claim processing
Languages
Russian
Full Professional
Timeline
Billing Specialist
American Professional Ambulance
09.2020 - 01.2025
Patriot Missile Opertator
US Military Army
11.2013 - 06.2019
CNA Certification - CNA
CNA Program
High School Diploma -
Hollywood High School
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