Elena Temnova

I have 3 years experience like a front desk receptionist and medical biller. Consider my self a responsible, orderly person, looking foward for start my work.

• Greeting Patients: welcome patients and visitors in a friendly and professional manner
• Scheduling Appointments: manage appointment calendars, schedule new patient appointments, and confirm existing ones.
• Patient Check-In/Check-Out: assist patients during check-in and check-out processes, ensuring all necessary paperwork is completed
• Answering Phones: handle incoming calls, respond to inquiries, and direct calls to appropriate staff members.
• Managing Records: maintain and organize patient records, ensuring confidentiality and compliance with HIPAA regulations.
• Insurance Verification: verify patient insurance information and explain coverage details to patients.
• Collecting Payments: process payments, including co-pays and outstanding balances, and issue receipts.
• Communication: serve as a liaison between patients and medical staff, facilitating effective communication.
• Administrative Duties: perform clerical tasks such as filing, data entry, and managing office supplies.