Naia Coltman
Castle Rock,Colorado
Summary
I'm eagerly pursuing a career as a Physical Therapy Assistant and plan to apply to ACC's PTA program in September. As I complete my prerequisites, I am looking for additional experiences where I can continue to surround myself in the field with like-minded professionals. I would offer diligence, eagerness to serve customers, a collaborative team approach, and community friendliness. I have been in PT for a little over 6 years now, and I think my previous experience has helped me repair for this job.
Overview
11
11
years of professional experience
Work History
Assistant Front Desk Reseptionist
Arapahoe Community College
Castle Rock, Colorado
01.2023 - Current
- Made appointments.
- Greeted people when they walked in.
- Gave directions.
- Friendly
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Physical Therapy Aide
Specialized Physical Therapy
Lone Tree, Colorado
10.2021 - 11.2021
- Monitored patients during exercise sessions to ensure proper technique is being used and to provide additional instruction when necessary.
- Assisted physical therapists with patient treatments by setting up equipment, preparing patients for treatment and providing support throughout the session.
- Performed administrative tasks such as scheduling appointments, answering phones and maintaining patient files.
- Helped maintain a safe environment for both staff members and patients by following infection control policies.
- Prepared treatment rooms prior to patient arrivals by cleaning surfaces, stocking supplies and ensuring all safety protocols are followed.
- Positioned and secured patients onto therapy equipment to facilitate smooth and safe treatments.
Babysitter
Family Friends & Others
Castle Rock, Colorado
06.2013 - 03.2018
- Supervised children Ages 11-0, including feeding, bathing, and age-appropriate engagement.
- Monitored children's safety and well-being to prevent accidents and falls.
Education
High School Diploma -
Douglas County High School
Castle Rock, CO06-2020
Associate of Applied Science - Physical Therapy Assistant
Arapahoe Community College
Castle Rock, COSkills
- Appointment confirmation
- Customer Service
- Time Management
- Verbal and written communication
- Email and telephone decorum
- Guest Relations
- Listening Skills
- Word Processing
- Skilled in Word
- Appointment Scheduling
- Performance Improvement
Timeline
Assistant Front Desk Reseptionist
Arapahoe Community College
01.2023 - Current
Physical Therapy Aide
Specialized Physical Therapy
10.2021 - 11.2021
Babysitter
Family Friends & Others
06.2013 - 03.2018
High School Diploma -
Douglas County High School
Associate of Applied Science - Physical Therapy Assistant
Arapahoe Community College
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