Elena Ueki-Ueda
Hilo,HI
Summary
Organized financial professional aiming to fulfill Personal Banker role within dynamic team. Driven to bring value through extended knowledge of financial products, services and branch operations.
Overview
8
8
years of professional experience
Work History
Personal Banker
Bank Of Hawaii
12.2014 - 04.2023
- Cross-sold bank products and services to meet customer needs and provide options.
- Promoted financial products by maintaining excellent service offering knowledge.
- Managed deposits, withdrawals and wire transfers to process smooth banking transactions for clients.
- Followed up with customers to gather feedback and provide additional assistance.
- Balanced cash drawers and vault accounts on daily basis with zero discrepancies.
- Networked to increase client base and encourage existing clients to expand financial portfolios.
- Answered customer questions and explained available services such as deposit accounts, bonds, and securities.
- Expanded client base by promoting new financial products.
- Utilized customer relationship management software to provide accurate and complete customer service.
- Backed up teller team by handling needs of new and existing customers at main counter.
- Responded to customer inquiries regarding new accounts and account services.
- Verified customer identity and reviewed documentation for accuracy.
Education
Business Marketing
Mindszenty High School
Skills
- Deposit Verification
- Cash Handling
- Teller Auditing
- Loss Mitigation
- Sales Expertise
- Branch Operations
- Customer Satisfaction
- Cash Vault Auditing
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Personal Banker
Bank Of Hawaii
12.2014 - 04.2023
Business Marketing
Mindszenty High School
Long Distance Runner
Distance running have taught me true meaning of endurance and stay on course until you reach the goal. It also great way to manage stress on day to day living. It has Inspired my two college children to live healthy life styles and understand long term goals in their life.