Eleni Ballas
Whitestone,NY
Summary
Demonstrates strong versatile analytical, communication, and teamwork skills, with proven ability to manage and maintain a flourishing work environment . Eager to contribute to team success and further develop professional skills. Consistently, bringing a positive attitude and commitment to continuous learning and growth.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Substitute Paraprofessional
New York City Department Of Education, New York
02.2022 - Current
- Provided support during classes, group lessons, and classroom activities.
- Managed materials and resources, organized classroom activities, and maintained documentation on student progress.
- Facilitated clear communication between students, staff, and families to support academic and behavioral progress
- Established rapport with students through consistent support and guidance, fostering positive relationships that promoted academic growth.
- Provided one-on-one assistance to students who needed additional support, enabling them to achieve academic goals.
- Collaborated with teachers and special education staff to implement appropriate accommodations for students with disabilities, ensuring their success in the classroom.
- Provided support in maintaining an organized, safe, and flourishing learning environment, guiding students to reach their goals and academic success.
Cashier
Jackson Hole Diner
01.2022 - 06.2022
- Welcomed customers and responded promptly and efficiently to customer needs.
- Handled cash transactions accurately, maintaining a strong attention to detail when processing payments and refunds.
- Efficiently managed high-demand periods by overseeing all in-person walk-ins, handling phone orders, and coordinating a influx of online orders. Simultaneously took charge of packaging and preparing deliveries, ensuring accuracy so that each customer or delivery driver received the correct order. Through this, I maintained a calm and organized approach in a fast-paced environment, prioritizing attention to detail and seamless communication to ensure customer satisfaction while juggling multiple responsibilities.
- Developed effective communication skills, interacting with diverse customers and team members in a clear and professional manner.
- Resolved customer complaints professionally, using problem-solving skills to address concerns and provide solutions.
Cashier
Raindew Family Center
03.2021 - 06.2021
- Fostered a welcoming and customer-focused atmosphere by warmly greeting each customer and proactively assisting them in identifying their needs.
- Processed cash transactions with precision, ensuring accuracy in handling payments, refunds, and exchanges while adhering to company policies.
- Proactively restocked and organized merchandise to maintain a well-presented sales floor, enhancing the shopping experience.
- Provided personalized assistance by helping customers locate items, ensuring a smooth and efficient shopping experience.
File Organizer
Titan Pharmacy
09.2018 - 06.2019
- Efficiently scanned and organized documents, ensuring accurate filing and easy retrieval.
- Entered patient information into the database with a high level of accuracy, maintaining confidentiality and compliance with data protection regulations.
Education
Pharm.D. - Pharmacy
St. John's University
Queens, NY06.2027
Skills
- Excellent Interpersonal skills
- Effective Communication skills
- Team Collaboration
- Problem-solving skills
- Time-management
Certification
New York State Pharmacy Intern Permit
Timeline
Substitute Paraprofessional
New York City Department Of Education, New York
02.2022 - Current
Cashier
Jackson Hole Diner
01.2022 - 06.2022
Cashier
Raindew Family Center
03.2021 - 06.2021
File Organizer
Titan Pharmacy
09.2018 - 06.2019
Pharm.D. - Pharmacy
St. John's University
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