Summary
Overview
Work History
Education
Skills
Timeline
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Eleni Behone

Sioux Falls,SD

Summary

Motivated and detail-oriented finance student with practical experience in client data management, scheduling, and payment processing through diverse customer-facing positions. Skilled in maintaining operational efficiency and delivering high-quality service in fast-paced environments. Completed a finance portfolio project showcasing abilities in financial modeling, data analysis, and reporting. Recognized for strong communication, adaptability, and attention to detail—well-prepared to contribute analytical and organizational strengths in a dynamic professional setting.

Overview

7
7
years of professional experience

Work History

Barista

Starbucks
08.2022 - 08.2025
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Controlled line and crowd with quick, efficient service.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.

Front Desk Receptionist

A to Z Inc
05.2021 - 07.2022
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
  • Tracked important information in excel spreadsheets and ran reports or generated graphs using data.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
  • Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
  • Maintained confidentiality of sensitive data to protect customer and business information.
  • Resolved customer issues quickly and notified supervisor immediately when problems escalated.
  • Resolved billing discrepancies promptly with thorough attention to detail, fostering trust between clients and the organization.


Interpreter

A to Z Inc
09.2018 - 07.2022
  • Utilized active listening skills and cultural sensitivity to convey accurate interpretations.
  • Maintained message content, tone, and emotion as closely as possible.
  • Interpreted remotely through video conferencing or phone to facilitate communication between parties unable to meet in person.
  • Provided oral interpretations for clients during special events, successfully maintaining pace with native speakers to deliver real-time comprehension.
  • Used knowledge of accepted ethical guidelines to interpret confidential and sensitive information.
  • Proofread, edited and improved documents of different sizes.
  • Translated website content from other languages to English.

Education

BBA - Finance

University of South Dakota
Vermillion, SD
05-2025

Skills

  • Proficient in Microsoft Excel, PowerPoint, and Google Sheets
  • Time management
  • Friendly and outgoing
  • Attention to detail
  • Team player
  • Conducted ratio analysis (ROE, Current Ratio, Debt-to-Equity) to evaluate business performance

Timeline

Barista

Starbucks
08.2022 - 08.2025

Front Desk Receptionist

A to Z Inc
05.2021 - 07.2022

Interpreter

A to Z Inc
09.2018 - 07.2022

BBA - Finance

University of South Dakota

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Eleni Behone