Eleni Garnetti
Southampton,PA
Summary
Accomplished International Flight Attendant at United Airlines, adept in emergency management and multilingual communication, ensuring passenger safety and comfort. Excelled in conflict resolution and safety protocol adherence, enhancing onboard experience. Skilled in training and customer service, fostering a professional and welcoming atmosphere. Energetic and multilingual Flight Attendant with dynamic customer service skills. Poised, personable and dedicated to team-driven environment. Known for excellent customer relations and welcoming attitude.
Overview
8
8
years of professional experience
Work History
International Flight Attendant
United Airlines
06.2016 - Current
- Remained current on industry regulations and changes affecting international air travel to provide accurate information to both colleagues and customers when necessary.
- Resolved passenger conflicts and medical emergencies during flights.
- Clearly explained and demonstrated safety and emergency procedures to passengers prior to takeoff.
- Attended workshops and trainings in customer service, conflict resolution tactics, and safety procedures to keep abreast of all new requirements and procedures.
- Ensured the safety of passengers by conducting pre-flight checks and adhering to strict safety protocols.
- Ensured safety and comfort of customers onboard aircraft.
- Facilitated communication between flight deck and cabin crew prior to and during flights to promote smooth operations.
- Assisted passengers with diverse linguistic backgrounds by utilizing multilingual skills for clear communication and understanding.
- Collaborated with fellow crew members to create a welcoming atmosphere for passengers while upholding high standards of professionalism.
Education
High School Diploma -
Bay Shore High School
Bay Shore, NY06.1995
Skills
- Verbal and written communication
- Cleanliness and sanitation
- Passenger Safety
- Safety Procedures
- Baggage handling
- Meal Preparation
- Food and Beverage Service
- Emergency Situations Management
- Training and coaching
- Emergency Management
Languages
Greek
Native or Bilingual
Timeline
International Flight Attendant
United Airlines
06.2016 - Current
High School Diploma -
Bay Shore High School
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