Eleni Iongi
Salt Lake City,UT
Summary
Goal-oriented childcare provider caring with students of different learning levels and backgrounds. Always ready to step in and positively impact student learning or teacher wellbeing with timely support. Reliable in maintaining orderly spaces and preparing daily materials.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Sabbatical
Odd Jobs
03.2023 - Current
- Took time off due and moved to Oregon due to divorce (currently still being finalized) and worked odd jobs
- Worked at behavioral therapy clinic, working closely with parents of each client to meet goals and needs of each client
- Worked flexible hours across night, weekend and holiday shifts at warehouse
- Self-motivated, with strong sense of personal responsibility.
Gate/Ticketing Agent
Delta Airlines
07.2021 - 03.2023
- Reviewed tickets, identification and passports to verify traveler identity.
- Responded to customer inquiries related to services or accommodations and promptly addressed issues or complaints.
- Investigated complaints to define and correct weak areas.
- Provided high level of customer service to each person by engaging customer and using active listening and effective interpersonal skills.
- Resolved customer complaints by offering solutions and escalating issues when necessary.
Youth Mentor
West Ridge Academy
03.2021 - 07.2021
- Provided guidance and recommended coping mechanisms for youth dealing with difficult issues.
- Introduced students to positive and creative outlets such as drawing and poetry.
- Resolved conflicts and negotiated mutually beneficial agreements between parties.
RBT
Autism Solutions
06.2020 - 11.2020
- Responded effectively to crisis situations and aggressive behaviors, skillfully mitigating conflicts with proven strategies.
- Maintained professional boundaries with parents and caregivers while building strong support networks to support treatment goals..
- Collaborated with clinical team to develop comprehensive treatment plans for clients.
- Promoted socialization and peer interaction with group activities and play-based learning.
- Enhanced client progress by implementing individualized behavior intervention plans.
Caregiver, Special Needs
Ability And Choice Services
10.2019 - 06.2020
- Offered social support by transporting individuals to events and activities, in addition to medical appointments and shopping trips
- Gathered dietary information, assisted with feeding and monitored intake to help patients achieve nutritional objectives and support wellness goals
- Assisted clients with daily living needs, including bathing and personal grooming, to maintain self-esteem and general wellness
- Recognized and reported abnormalities and/or changes in patients' health status to case manager
- Built strong relationships with clients to deliver emotional support and companionship
- Worked to improve and enhance patient lives through effective and compassionate care
Admissions Assistant
Center Of Excellence For Higher Education
10.2017 - 09.2019
- Provide excellent customer service; build excitement, rapport and commitment with potential students
- Dedicated to help others achieve their education goals
- Performed productivity metrics
- Set appointments for prospective students to meet with Admissions Consultant at one of 18 campus locations
Education
Some College (No Degree) - Master Aesthetician
Taylor Andrews Academy
West Jordan, UTHigh School Diploma -
Hunter High School
West Valley City, UT06.2014
Skills
- Child Supervision
- Safety awareness
- CPR and AED certified
- Friendly, Positive Attitude
- Special Needs Support
- Health and safety
- Age-Appropriate Activities
- Team Collaboration
Certification
- AED/CPR Certified
Additional Information
Spent 18 months overseas serving a volunteer church service mission, while following a demanding schedule everyday.
Worked with various types of people while providing meaningful service to their lives.
Fluent in Tongan.
Timeline
Sabbatical
Odd Jobs
03.2023 - Current
Gate/Ticketing Agent
Delta Airlines
07.2021 - 03.2023
Youth Mentor
West Ridge Academy
03.2021 - 07.2021
RBT
Autism Solutions
06.2020 - 11.2020
Caregiver, Special Needs
Ability And Choice Services
10.2019 - 06.2020
Admissions Assistant
Center Of Excellence For Higher Education
10.2017 - 09.2019
Some College (No Degree) - Master Aesthetician
Taylor Andrews Academy
High School Diploma -
Hunter High School
- AED/CPR Certified
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