Eleni Makouli, MS
Brooklyn,NY
Summary
Dynamic Food and Nutrition Services Director with a proven track record at NYU Langone, excelling in regulatory compliance and staff development. Achieved five consecutive deficiency-free surveys while enhancing customer satisfaction through effective menu design and problem-solving skills. Committed to delivering high-quality nutritional care and operational excellence.
Overview
27
27
years of professional experience
Work History
Food Services Supervisor
NYU Langone Hospital - Brooklyn
Brooklyn, NY
03.2025 - Current
- Led daily operations of food service department, ensuring adherence to health regulations.
- Ensured compliance with health and safety regulations in all areas of the kitchen.
- Supervised and coordinated activities of food service workers to ensure efficient operation of the patient services area.
- Oversaw portion sizes and plate presentation, achieving consistency across all dishes served.
- Performed regular inspections of kitchen equipment and storage areas for cleanliness and functionality.
- Addressed patient complaints promptly, enhancing overall dining experience.
Director Food and Nutrition Services
Ditmas Park Nursing and Rehab
12.2023 - 03.2025
- Recruited, hired, and developed front line team to enhance service delivery and operational effectiveness.
- Oversaw regulatory compliance to ensure adherence to high standards of care quality.
- Established and maintained systems for efficient food product management, from ordering to serving.
- Ensured that requirements for appropriate sanitation and safety levels in respective areas are met.
- Participated in sales process and negotiation of contracts.
Director of Food and Nutrition Services
Silverlake Specialized Care Center
06.2018 - 02.2020
- Led implementation of comprehensive food service program prioritizing customer satisfaction, nutritional integrity, and product quality.
- Oversaw recruitment, hiring, and training processes for food service employees and substitutes, enhancing staff readiness and service quality.
- Developed and managed annual program budget, ensuring compliance with Board policy guidelines.
Director of Food and Nutrition Services
NYU Langone - Augustana Center
01.2013 - 06.2018
- Directed operations of Food & Nutrition Department, ensuring alignment with health standards and organizational goals.
- Initiated and managed comprehensive Food & Nutrition Services at the Center, focusing on quality delivery and compliance with health regulations.
- Successfully led the Department to its 5 years of deficiency free surveys during the annual Department of Health inspections.
Nutritional Services Manager
NYU Langone - Augustana Center
02.2011 - 01.2013
- Oversaw clinical nutrition department for 240 patients in sub-acute rehab and long-term care, ensuring optimal dietary management.
- Supervised 5 clinical dietitians, enhancing nutritional care for 40 long-term care patients through effective team coordination.
- Created and revised department policies and procedures, establishing and maintaining high standards of care.
- Coordinated and led weekly Nutrition High Risk Meetings.
Clinical Dietitian
NYU Langone - Augustana Center
12.1998 - 02.2011
- Delivered medical nutrition therapy to enhance residents' health outcomes in sub-acute/rehab and long-term care units.
- Participated in Inter-Disciplinary team to develop care plans, conduct wound care rounds, and facilitate discharge planning.
- Employed MDS 3.0 and GERIMENU/CBORD software to conduct comprehensive assessments.
Education
MS - Clinical Nutrition and Dietetics
New York University
New York, NYBS - Chemistry
Aristotle University
GreeceSkills
- Food safety
- Menu optimization
- CBORD system management
- Compliance management
- Staff training
- Customer management
- Schedule coordination
- Excel
- Microsoft Word
- Power Point
- Problem solving
- Attention to detail
Characteristics
- Highly dedicated
- Well versed
- Self motivated
- Disciplined
- Team playing individual seeking a position in Food & Nutrition
Timeline
Food Services Supervisor
NYU Langone Hospital - Brooklyn
03.2025 - Current
Director Food and Nutrition Services
Ditmas Park Nursing and Rehab
12.2023 - 03.2025
Director of Food and Nutrition Services
Silverlake Specialized Care Center
06.2018 - 02.2020
Director of Food and Nutrition Services
NYU Langone - Augustana Center
01.2013 - 06.2018
Nutritional Services Manager
NYU Langone - Augustana Center
02.2011 - 01.2013
Clinical Dietitian
NYU Langone - Augustana Center
12.1998 - 02.2011
MS - Clinical Nutrition and Dietetics
New York University
BS - Chemistry
Aristotle University