MICHELLE MADLER
Boise,ID
Summary
Correctional professional with 14+ years of progressive experience spanning security operations, food services, inmate programming and education, and departmental leadership. Experienced in staff supervision and development, complex operations, contract and resource management, strategic planning, and cross-functional collaboration. Brings a broad understanding of correctional operations developed through progressively responsible roles and participation in facility-level planning and decision-making. Proven ability to lead teams through change, develop practical solutions, and balance operational efficiency with safety, compliance, and organizational priorities.
Overview
1
1
Language
1
1
Certification
15
15
years of professional experience
Work History
Food Services Supervisor
Ada County Sheriff's Office
05.2021 - Current
- Provide leadership and operational oversight for Ada County Jail Food Services, maintaining safe, secure, efficient, and compliant operations in a complex correctional environment.
- Supervise, develop, and evaluate Food Service Officers and lead staff through coaching, training, performance management, recognition, and accountability.
- Oversee daily operations supporting approximately 4,000 meals per day while balancing security requirements, specialized diets, food safety, staffing, equipment, and service priorities.
- Managed departmental resources, purchasing, inventory, vendor relationships, and contract performance to improve efficiency and control costs.
- Collaborated with jail leadership and various operational partners to implement key operational and facility initiatives.
- Lead planning for major organizational changes, including the jail kitchen remodel and transition to temporary modular food service operations.
- Developed and improved procedures and quality assurance measures to enhance consistency, accountability, compliance, and facility safety.
- Participate in facility-level planning and decision-making as a member of the Jail Management Team and support broader Jail Services Bureau initiatives, including temporary administrative oversight of Support Services.
Jail Education Professional
Ada County Sheriff's Office
06.2018 - 05.2021
- Facilitated evidence-informed programming that improved participant understanding of substance use, anger management, and behavior change related to criminal behavior.
- Maintained detailed case-management documentation and tracked participant progress to ensure achievement of established objectives.
- Performed quality reviews of case objectives and progression while adapting instructional strategies to meet diverse participant needs.
- Performed quality reviews of case objectives and adapted instructional strategies to effectively support diverse participant needs.
Food Service Officer
Ada County Sheriff's Office
04.2015 - 06.2018
- Oversaw food production and service in secure correctional kitchen, ensuring adherence to food safety and security standards for safe operations.
- Supervised and trained inmate workers in food preparation and sanitation, enhancing skills in equipment use and safe work practices.
- Monitored inventory and equipment conditions, maintaining accurate temperature records to support reliable daily operations.
Security Control Specialist
Ada County Sheriff's Office
06.2014 - 04.2015
- Monitored electronic security systems for facility doors, alarms, communications, lighting, and CCTV, ensuring safety and security protocols were upheld.
- Coordinated monitoring of staff and inmate movement throughout facility and perimeter to maintain safety and order.
- Supported emergency response communications, acting as incident coordination point to identify and report security threats, disturbances, and safety hazards, enhancing overall facility security.
Correctional Officer
Idaho Department Of Correction
02.2012 - 08.2014
- Supervised incarcerated individuals, ensuring safety and security while fostering effective communication within a prison environment.
- Monitored behavior and maintained accurate counts and activity logs, identifying potential threats and responding to incidents to enhance security.
- Supervised inmate activities to ensure compliance with facility regulations and safety protocols.
- Conducted regular inspections of living quarters, identifying potential safety hazards and addressing concerns promptly.
- Collaborated with law enforcement agencies during inmate transport to maintain security and operational integrity.
Education
Bachelor of Science - Criminal Justice
California State University
Sacramento, CA05-2011
Associate Degree - General Education
Folsom Lake College
Folsom, CA05-2007
High School Diploma - undefined
Folsom High School
Folsom, CA05-2004
Skills
- Food Safety Management
- Staff Supervision & Development
- Vendor Relationship Management
- Budget & Resource Management
- Policy compliance
- Food safety management
- Project management
- Strategic planning
- Cross-Functional Collaboration
- Professional Communication & Decision-Making
Accomplishments
Creation of the first Continuity of Operations Plan for the Food Services Department.
Creation and implementation of first Development Plan for Food Service Officer Advancement.
Development and implementation of first Area Lead position for the Food Services Department.
Development and implementation of first training program under the RENO model for the Food Services Department.
Team Citation - Jail Evacuation Project
Bureau Director's Award - Development of training program for the Food Services Department.
Affiliations
- ACSO Peer Support Team (2023–Present)
- Big Brothers Big Sisters
- Bigs in Blue
- Shop with the Sheriff
- TIPS Fire Truck Pull
Certification
ServSafe Food Protection Manager Certification - expiration 4/28/2031
ServSafe Instructor & Registered Examination Proctor - expiration 11/18/2028
National Jail Leadership Command Academy - March 8, 2024
Leadership in Police Organizations - April 1, 2022
FBI - LEEDA - Supervisor Leadership Institute - March 25, 2022
Community Service
2023, Present, ACSO Peer Support Team, Big Brothers Big Sisters, Bigs in Blue, Shop with the Sheriff, TIPS Fire Truck Pull
PROFESSIONAL & COMMUNITY INVOLVEMENT
- ACSO Peer Support Team (2023–Present)
- Big Brothers Big Sisters
- Bigs in Blue
- Shop with the Sheriff
- TIPS Fire Truck Pull
Languages
English
Native or Bilingual
Timeline
Food Services Supervisor
Ada County Sheriff's Office
05.2021 - Current
Jail Education Professional
Ada County Sheriff's Office
06.2018 - 05.2021
Food Service Officer
Ada County Sheriff's Office
04.2015 - 06.2018
Security Control Specialist
Ada County Sheriff's Office
06.2014 - 04.2015
Correctional Officer
Idaho Department Of Correction
02.2012 - 08.2014
High School Diploma - undefined
Folsom High School
Associate Degree - General Education
Folsom Lake College
Bachelor of Science - Criminal Justice
California State University