ELENI PAPPA
Astoria,NY
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Data Entry position. Ready to help team achieve company goals.
Overview
9
9
years of professional experience
Work History
Administrator Assistant
Best Print
07.2023 - Current
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Interacted with customers by phone, email, or in-person to provide information.
- Assisted in preparation and processing of payroll to facilitate prompt staff payments.
- Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
- Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
Shift Supervisor
Avenue Coffee
08.2022 - 06.2023
- Trained new employees and delegated daily tasks and responsibilities.
- Responded to and resolved customer questions and concerns.
- Helped store management meet standards of service and quality in daily operations.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Documented daily production and materials usage in [Software] to track data.
- Completed cash and credit card transactions accurately using POS software.
- Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
Shift Supervisor
Mikel Coffee
04.2022 - 08.2022
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Responded to and resolved customer questions and concerns.
Owner
Kube Coffee
04.2020 - 12.2021
- Managed day-to-day business operations.
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
- Evaluated suppliers to maintain cost controls and improve operations.
- Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
- Put together realistic budgets based upon costs and fees for successfully operating business.
- Promoted business on social media platforms to maximize brand identity and generate revenue.
Outside Sales Representative
Cava Tsinas
06.2019 - 12.2019
- Prospected and conducted face-to-face sales calls with business executives and directors throughout assigned territory.
- Established new accounts through cold calling and personal visits to potential customers.
- Negotiated terms and contracts with clients to maintain profitable sales.
- Visited customer locations to evaluate requirements, demonstrate product offerings, and propose strategic solutions for diverse needs.
- Built strong client rapport to establish diversified network of connections.
Marketing Assistant
Alphamarketing
05.2014 - 05.2015
- Contributed to weekly team meetings, brainstorming sessions and staff appraisals.
- Maintained documentation, detailing assignments, in-progress work and completed project milestones.
- Generated leads through phone calls, emails and face-to-face interactions.
- Created engaging content for Pinterest, Facebook, and Instagram.
- Input new data, updated old records and cross-checked information to keep marketing database up-to-date.
- Updated spreadsheets with statistical, financial and non-financial information.
Education
No Degree - Foundations of Digital Marketing And E-commerce
Coursera
Online05.2023
No Degree - Data, Databases And SQL
LaGuardia Community College of The City University of New York
Long Island City, NY04.2023
No Degree - Data Analytics Foundations
LaGuardia Community College of The City University of New York
Long Island City, NY02.2023
Bachelor of Science - Marketing
Alexander Technological Educational Institute
Thessaloniki, Greece05.2015
Skills
- Administrative Support
- Documenting Communications
- Data Collection
- Recordkeeping
- Marketing
- Office Supplies and Inventory
- Data Management
- Excel Spreadsheets
Languages
Albanian
Native or Bilingual
Greek
Native or Bilingual
English
Professional Working
Timeline
Administrator Assistant
Best Print
07.2023 - Current
Shift Supervisor
Avenue Coffee
08.2022 - 06.2023
Shift Supervisor
Mikel Coffee
04.2022 - 08.2022
Owner
Kube Coffee
04.2020 - 12.2021
Outside Sales Representative
Cava Tsinas
06.2019 - 12.2019
Marketing Assistant
Alphamarketing
05.2014 - 05.2015
No Degree - Foundations of Digital Marketing And E-commerce
Coursera
No Degree - Data, Databases And SQL
LaGuardia Community College of The City University of New York
No Degree - Data Analytics Foundations
LaGuardia Community College of The City University of New York
Bachelor of Science - Marketing
Alexander Technological Educational Institute
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