Hospitality Industry Professional with 16+ Years Experience Across a Broad Range of Concepts and Positions
Overview
7
7
years of professional experience
1
1
Certification
Work History
Venue Coordinator
Strongwater Columbus
05.2022 - Current
Served as representative of the venue to coordinate and execute events and weddings for clients with groups ranging from 25-300+ guests, with catering and bar revenue totaling $2.5+ million dollars per year
Responsible for planning process 6+ months prior to the event, including: floor plan, catering menu, bar menu/specifications, vendor point of contact, day of timeline, and furniture and rental set up
Ensured 100% guest satisfaction was met through correct set up, adhered timeline, full dinner service, and bar specifications
Bartender/Social Media Manager
Woodlands Backyard + Woodlands Tavern
06.2020 - 05.2022
Backyard is a large sand volleyball establishment, and Tavern is a well known local music venue.
Responsible for all content creation & post s to social media channels (Facebook, Instagram, Twitter) for 2 established restaurants with over 35,000 followers; worked with local artists/performers & alcohol reps/vendors to create programming & promotions to drive revenue
Closing bartender at both establishments; responsible for money handling, guest relations, cocktail knowledge, and implementing proper procedures during shift
Establishing positive relationships with both alcohol reps and guests alike in order to drive sales and create an inviting environment
Event Manager + HR Manager + Floor Manager
Grandview Cafe + Hadleys + Balboa
05.2017 - 07.2020
Led all event coordination for multiple 100+-seat event venue, averaging 150 events per year at $250,000+ in revenue; served as main point-of-contact for client for all aspects of event, including event conception, planning, menu creation, scheduling, contract creation & negotiation; responsible for guest satisfaction & all aspects of event execution
Managed teams of 50+ restaurant personnel, including event staff, bartenders & floor managers; responsible for conflict resolution on shift; assisted with professional development
Served as direct Human Resource contact for 3 high volume restaurants ; responsible for onboarding, employee compliance & disciplinary action; coordinated COVID-19 policies & procedures & acted as main point-of-contact for staff
Education
Bachelor of Arts - English, Minor in Late Childhood Education
The Ohio State University
Columbus, OH
06.2014
Skills
Guest Relations
Operations Management
Customer Service
Writing and verbal communication
Event planning and management
Vendor Relations
Human Resources
Certification
ServSafe Certified
Hobbies
Reading
Cocktail Creation
Baking
Traveling
Equestrian
Timeline
Venue Coordinator
Strongwater Columbus
05.2022 - Current
Bartender/Social Media Manager
Woodlands Backyard + Woodlands Tavern
06.2020 - 05.2022
Event Manager + HR Manager + Floor Manager
Grandview Cafe + Hadleys + Balboa
05.2017 - 07.2020
Bachelor of Arts - English, Minor in Late Childhood Education