Summary
Overview
Work History
Education
Skills
Certification
Hobbies
Timeline
Generic
Elenore Starkey

Elenore Starkey

Columbus,OH

Summary

Hospitality Industry Professional with 16+ Years Experience Across a Broad Range of Concepts and Positions

Overview

7
7
years of professional experience
1
1
Certification

Work History

Venue Coordinator

Strongwater Columbus
05.2022 - Current
  • Served as representative of the venue to coordinate and execute events and weddings for clients with groups ranging from 25-300+ guests, with catering and bar revenue totaling $2.5+ million dollars per year
  • Responsible for planning process 6+ months prior to the event, including: floor plan, catering menu, bar menu/specifications, vendor point of contact, day of timeline, and furniture and rental set up
  • Ensured 100% guest satisfaction was met through correct set up, adhered timeline, full dinner service, and bar specifications

Bartender/Social Media Manager

Woodlands Backyard + Woodlands Tavern
06.2020 - 05.2022

Backyard is a large sand volleyball establishment, and Tavern is a well known local music venue.

  • Responsible for all content creation & post s to social media channels (Facebook, Instagram, Twitter) for 2 established restaurants with over 35,000 followers; worked with local artists/performers & alcohol reps/vendors to create programming & promotions to drive revenue
  • Closing bartender at both establishments; responsible for money handling, guest relations, cocktail knowledge, and implementing proper procedures during shift
  • Establishing positive relationships with both alcohol reps and guests alike in order to drive sales and create an inviting environment

Event Manager + HR Manager + Floor Manager

Grandview Cafe + Hadleys + Balboa
05.2017 - 07.2020
  • Led all event coordination for multiple 100+-seat event venue, averaging 150 events per year at $250,000+ in revenue; served as main point-of-contact for client for all aspects of event, including event conception, planning, menu creation, scheduling, contract creation & negotiation; responsible for guest satisfaction & all aspects of event execution
  • Managed teams of 50+ restaurant personnel, including event staff, bartenders & floor managers; responsible for conflict resolution on shift; assisted with professional development
  • Served as direct Human Resource contact for 3 high volume restaurants ; responsible for onboarding, employee compliance & disciplinary action; coordinated COVID-19 policies & procedures & acted as main point-of-contact for staff

Education

Bachelor of Arts - English, Minor in Late Childhood Education

The Ohio State University
Columbus, OH
06.2014

Skills

  • Guest Relations
  • Operations Management
  • Customer Service
  • Writing and verbal communication
  • Event planning and management
  • Vendor Relations
  • Human Resources

Certification

ServSafe Certified

Hobbies

  • Reading
  • Cocktail Creation
  • Baking
  • Traveling
  • Equestrian

Timeline

Venue Coordinator

Strongwater Columbus
05.2022 - Current

Bartender/Social Media Manager

Woodlands Backyard + Woodlands Tavern
06.2020 - 05.2022

Event Manager + HR Manager + Floor Manager

Grandview Cafe + Hadleys + Balboa
05.2017 - 07.2020

Bachelor of Arts - English, Minor in Late Childhood Education

The Ohio State University
Elenore Starkey