Eleny Sansone
Cheney
Summary
Dynamic bartender with extensive experience at JB Lovedraft's, known for delivering exceptional customer service and maintaining a vibrant atmosphere. Skilled in beverage preparation and inventory management, I excel in high-pressure environments while fostering a friendly and engaging experience for guests. Committed to enhancing customer satisfaction through personalized recommendations and service excellence.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Bartender
HMAC
Harrisburg
03.2024 - 04.2025
- Greeted frequent visitors by name and communicated new promotions effectively.
- Described drink flavors and taste profiles to assist customers with ordering decisions.
- Operated cash register and Point of Sale (POS) system for accurate transactions.
- Prepared alcoholic and non-alcoholic beverages adhering to recipe standards.
- Balanced daily registers and generated sales reports for management review.
- Managed bar tabs and processed cash and credit card transactions accurately.
- Collected and organized daily till totals and tips for accounting accuracy.
- Collaborated closely with team members to deliver exceptional customer service.
Bartender
JB Lovedraft's
Harrisburg
06.2020 - 04.2024
- Worked fast and efficiently in a high volume downtown music venue, environment.
- work well under pressure, in loud environment.
- Remained calm and poised during busy periods, promoting great customer service to guests.
- Planned and coordinated special events to boost customer numbers and profits.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Balanced daily registers and generated sales reports for management.
- Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
- Displayed and retained extensive knowledge of liquors, wines and entrees.
- Recommended food and drinks to patrons based on preference, pairings and special promotions.
- Maintained inventory of liquor, beer, wine, and other beverage items.
Education
High School Diploma -
Cumberland Valley High School
Mechanicsburg, PA06-1998
Skills
- Customer service
- Friendly and outgoing
- Self motivation
- Alcoholic Beverage Knowledge
- Service-oriented mindset
- Adaptability
Certification
- Ramp Certified in the state of Pennsylvania
- Mast certified in the state of Washington
Affiliations
- Creative artist and painter.
- I love music, especially live music.
- I love to travel and explore new places.
- My recent relocation to Washington state, is my first BIG move.
References
References available upon request.
Timeline
Bartender
HMAC
03.2024 - 04.2025
Bartender
JB Lovedraft's
06.2020 - 04.2024
High School Diploma -
Cumberland Valley High School
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