Eleonor Lewis
Baltimore,MD
Summary
Motivated and dependable professional with extensive experience in customer service, patient care, and safety. CPR certified (December 2024), I excel in delivering compassionate service, resolving issues, and maintaining a positive and efficient work environment. I am eager to bring my strong communication and organizational skills to a role that values dedication and excellence.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Security Supervisor
Allied Universal Services
10.2022 - Current
- Supervised and trained security officers to ensure compliance with safety protocols and procedures
- Coordinated scheduling and site assignments to maintain consistent coverage and security standards
- Responded to critical incidents and resolved issues in a calm, professional manner
- Conducted regular and random patrols to ensure safety and mitigate potential risks
- Provided exceptional customer service to clients and visitors, acting as a primary point of contact for inquiries and concerns
Cashier/Customer Service
Harris Teeter
11.2022 - 03.2023
- Assisted customers with transactions and resolved checkout issues promptly
- Ensured efficient operation of the checkout process, including handling payments and online shopping services
Custodian Worker
Shamokin Area School District
05.2022 - 10.2022
- Maintained cleanliness and safety of facilities, including classrooms and restrooms
- Organized supplies, performed minor repairs, and trained new team members
Education
Diploma - Business Management
Grace Dodge Vocational High School
Bronx, NY06.1997
Skills
- Excellent interpersonal and customer service skills
- Strong problem-solving and decision-making abilities
- Proficient in monitoring safety and maintaining compliance
- Experience in multitasking and prioritizing responsibilities
- Reliable and adaptable
- Strong attention to detail
Accomplishments
- Supervised 15-20 security guards and officers.
- Recruited and trained 15-20 new staff members in effective security measures and guard techniques.
- Provided comprehensive executive protection services for one of the wealthiest families in the United States.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
Certification
- CPR Certification, 12/24
- Guard Card
Personal Information
Authorized To Work: U.S. for any employer
Timeline
Cashier/Customer Service
Harris Teeter
11.2022 - 03.2023
Security Supervisor
Allied Universal Services
10.2022 - Current
Custodian Worker
Shamokin Area School District
05.2022 - 10.2022
Diploma - Business Management
Grace Dodge Vocational High School
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