Eleonora Teke
Ft. Washington,MD
Summary
Dedicated Community Support Worker with proven expertise in health promotion and individualized support, honed at Inova Health and Behavioral Health LLC. Excelled in empowering clients through educational guidance and crisis intervention, achieving notable client satisfaction. Skilled in counseling and first aid, adept at fostering client independence and safety.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Community Support Worker
Inova Health
Alexandria, VA
01.2025 - Current
- Interviewed patients or members via phone or in-person to gather personal and sensitive information and determined eligibility for various outreach programs.
- Developed appropriate treatment plans focusing on each individual's needs.
- Served as an advocate for clients in securing resources such as housing, employment.
- Created a safe environment by identifying potential risks and implementing appropriate interventions.
- Assisted clients in developing life skills and independent living abilities.
- Empowered patients and families to negotiate with resource providers and make decisions on own behalf.
- Supervised community outings, enabling clients to achieve maximum personal independence.
- Collaborated with community members to educate public regarding issues such as drug abuse prevention and traffic safety.
- Engaged in crisis intervention procedures to prevent or facilitate hospitalization.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Made referrals to utilize community resources for resident's needs.
- Collaborated with other professionals such as physicians or therapists to coordinate care plans.
Community Support Worker
Behavioral Health LLC
Chestertown, MD
01.2022 - 12.2024
- Administered medication in accordance with house guidelines to patients, tracking it on daily MAR.
- Supported clients during medical appointments, advocating on their behalf when needed.
- Responded quickly to emergency situations involving clients in order to protect their safety.
- Promoted effective working relationships with service providers and forged collateral contacts to support and deliver community-based approach.
- Ensured the physical safety of each client through regular check-ins and monitoring of behaviors.
- Developed positive relationships with clients while maintaining professional boundaries.
- Conducted home visits to assess client needs and provide guidance and resources.
- Interviewed potential clients, collecting personal information to determine eligibility for social assistance.
Education
Associate of Science - Business Management
University of Bamenda
Cameroon10-2018
Skills
- Drug abuse prevention
- Educational guidance
- Disability awareness
- Health promotion
- Individualized support
- Transportation assistance
- Data entry and reporting
- Counseling
- First aid and CPR
- Client needs assessments
Certification
- CPR
- First AID
- Certified Scrum Master
Timeline
Community Support Worker
Inova Health
01.2025 - Current
Community Support Worker
Behavioral Health LLC
01.2022 - 12.2024
- CPR
- First AID
- Certified Scrum Master
Associate of Science - Business Management
University of Bamenda
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