Elesha Brinkopf
Effingham,IL
Summary
Highly-motivated entrepreneur with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal communication. Several years of experience in product development, promotion and optimization. Skilled in developing lasting client rapport based on knowledgeable support and consistent service. Proficient in developing and applying advanced marketing, prospecting and fundraising strategies to accomplish promotional goals. Demonstrated success in building networks and supporting branding objectives.
Overview
10
10
years of professional experience
Work History
Massage Therapist
Branches Massage And Spa
Effingham, Illinois
05.2016 - Current
- Identified opportunities for process improvement within the organization.
- Built successful partnerships with other businesses in related industries.
- Developed and implemented marketing strategies to increase customer engagement.
- Performed massage consultations with clients to assess their medical history, physical condition, and desired results from the session.
- Utilized various modalities such as trigger point therapy, myofascial release, neuromuscular technique, hydrotherapy, reflexology, lymphatic drainage, acupressure points and energy healing techniques in treatments.
- Assisted front desk staff with administrative tasks such as answering phones or taking payments from clients when needed.
- Attended continuing education classes on a regular basis in order to stay current on best practices in the field.
- Collaborated with other healthcare professionals to develop comprehensive treatment plans for clients.
- Managed appointments through scheduling software systems with accurate records of services rendered.
- Responded promptly to any questions or inquiries from potential customers about services offered.
- Participated in community events such as health fairs or charity fundraisers in order to promote awareness about the benefits of massage therapy.
Lead Licensed Massage Therapist
Massage Envy
Savoy , IL
12.2014 - 05.2016
- Monitored the performance of other massage therapists to ensure adherence to company policies and procedures.
- Provided guidance to other massage therapists on techniques, safety precautions, product knowledge and customer service standards.
- Trained new employees in massage techniques and protocols.
- Resolved customer complaints promptly and courteously in order to maintain high levels of customer satisfaction.
- Ensured compliance with HIPAA regulations when handling confidential information.
- Conducted periodic assessments of client satisfaction levels with respect to massage therapy services offered by the facility.
- Provided therapeutic massage services and treatments to clients, utilizing various modalities including Swedish, Deep Tissue, Sports Massage and Aromatherapy.
- Demonstrated excellent interpersonal skills when interacting with clients prior to the massage session.
Education
850 Hrs Neuromuscular Therapy Certification - Massage Therapy
Colorado Institute of Massage Therapy
Colorado Springs, CO10-2012
Communication (Rhetorical & Media)
Colorado State University
Fort Collins, CO05-2008
Skills
- Oral and written communications
- Public Speaking
- Fundraising expertise
- Financial goal-oriented
- Community relationships
- Event oversight
- Volunteer organizations
- Strategic Planning
- Recruiting
Affiliations
- Parent Volunteer in various school and extracurricular fundraising campaigns
- Zumba (TM) Fitness - Colorado Springs, CO Licensed Instructor April 2013-current
- Curves Fitness Coach - Colorado Springs, CO 2013-2014
Timeline
Massage Therapist
Branches Massage And Spa
05.2016 - Current
Lead Licensed Massage Therapist
Massage Envy
12.2014 - 05.2016
850 Hrs Neuromuscular Therapy Certification - Massage Therapy
Colorado Institute of Massage Therapy
Communication (Rhetorical & Media)
Colorado State University
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