Eleta (Eliott) Joiner
Colorado Springs,CO
Summary
Hard-working professional with experience in consultative sales, customer loyalty, and contract negotiation & management. Frequently praised as proactive by peers, I can be relied upon to help your team achieve its goals.
Overview
2
2
years of professional experience
Work History
Floor Associate
Pikes Peak Chocolate And Icecream
05.2023 - Current
- Maintained a clean and well-organized workspace.
- Greeted customers in a friendly and professional manner to boost loyalty.
- Practiced proper portion control when scooping ice cream for large groups or single servings.
- Ensured that all customers received their orders correctly before they left the premises.
- Notified supervisor of inventory shortage or needs to keep maximum product in stock.
- Worked to maintain good customer relations and speedy delivery of dessert items.
- Provided efficient and courteous service to customers.
- Operated cash register and accurately processed payments, returns, and exchanges.
Sales Associate
Kohls Department Store
03.2023 - 08.2023
- Met merchandising standards by keeping store stocked and products faced.
- Operated cash register and POS to handle purchases, refunds, and exchanges for customers.
- Opened and closed cash registers, balanced cash drawers, and made deposits.
- Utilized active listening techniques to identify customer needs and provided appropriate solutions.
- Engaged with guests to understand and anticipate customer service needs.
- Helped customers find and select products.
- Established a positive rapport with customers by delivering friendly, personalized service.
Cashier
King Soopers
11.2021 - 11.2022
- Provided efficient and courteous service to customers.
- Operated cash register and accurately processed payments, returns, and exchanges.
- Tracked inventory levels accurately to ensure adequate stock is available for sale.
- Helped restock shelves when necessary to maintain an organized display area.
- Built and maintained positive working relationships with co-workers.
- Accurately processed customer payments using cash, credit cards, and checks.
- Developed strong customer relationships to support satisfaction and loyalty.
- Operated the POS system efficiently to ensure accurate transactions.
- Provided excellent customer service by greeting customers and offering assistance.
Education
Associate of Arts - General Psychology
Pikes Peak State College
Colorado Springs, CO05.2025
High School Diploma -
Tesla EOS
Colorado Springs, CO05.2023
Skills
- Documentation and Recordkeeping
- Guest Relations
- Serve Customers
- Product and Service Sales
- Hospitality and Accommodation
- Listening Skills
- Teamwork and Collaboration
Timeline
Floor Associate
Pikes Peak Chocolate And Icecream
05.2023 - Current
Sales Associate
Kohls Department Store
03.2023 - 08.2023
Cashier
King Soopers
11.2021 - 11.2022
Associate of Arts - General Psychology
Pikes Peak State College
High School Diploma -
Tesla EOS
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