Elexia Rodriguez
Las Vegas,NV
Summary
Dynamic Supervisor background with a proven track record at Dr Martens, enhancing customer retention through personalized engagement and targeted training. Expert in operational oversight and team leadership, I successfully improved productivity and morale while analyzing KPIs to drive service excellence. Passionate about coaching, I foster collaboration to achieve shared success.
Overview
8
8
years of professional experience
Work History
Supervisor
Dr Martens
07.2022 - Current
- Enhanced client engagement strategies through personalized communication, resulting in noticeable improvements in customer retention rates
- Conducted comprehensive data analysis to identify process inefficiencies, enabling targeted improvements that increased overall productivity
- Fostered a collaborative team environment, encouraging open dialogue that strengthened project ownership and accelerated timelines
- Analyzed KPI's to identify service gaps, driving targeted training sessions that resulted in noticeable improvements in KPI standards
- Cultivated a positive team culture by mentoring new staff, fostering collaboration that enhanced overall morale and productivity
Supervisor of Operations
UNOde50
02.2019 - 07.2022
- Managed budgets and schedules
- Collaborated on floor set designs, increasing sales and team cohesion
- Conducted inventory audits, maintaining stock accuracy and reducing discrepancies
- Analyzed feedback to improve styling services, enhancing client retention
- Orchestrated training sessions for new hires, fostering teamwork and ensuring consistent service delivery across all store functions
- Cultivated a positive shopping environment through personalized client interactions, enhancing customer loyalty and repeat business
Supervisor
Chinese Laundry
10.2017 - 10.2018
- Streamlined store operations by implementing efficient opening and closing procedures
- Coordinated with team members to meet and exceed weekly sales goals, fostering a supportive environment that encouraged shared success
- Analyzed sales data to optimize merchandise displays, leading to noticeable gains in product visibility and customer engagement
- Managed inventory processes, including receiving and returning merchandise, to ensure accurate stock levels and compliance with company standards
Education
High School Diploma -
Del Sol Academy of The Performing Arts
Las Vegas06-2017
Skills
- Coaching and guidance
- Achievement focused
- Team leadership
- Customer engagement
- Operational oversight
Timeline
Supervisor
Dr Martens
07.2022 - Current
Supervisor of Operations
UNOde50
02.2019 - 07.2022
Supervisor
Chinese Laundry
10.2017 - 10.2018
High School Diploma -
Del Sol Academy of The Performing Arts
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