Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Yorelyn Ivette Rivera

Plainsboro

Summary

Dynamic supervisor with a proven track record at Home Depot, enhancing team productivity through strategic task assignment and effective coaching. Skilled in operational efficiency management and fostering collaboration, I implemented a rewards program that boosted employee engagement significantly. Committed to achieving organizational goals while ensuring high standards of client support and safety compliance.

Experienced with team leadership and operational management. Utilizes strong organizational skills to optimize workflow and improve team efficiency. Track record of fostering collaborative work environment to achieve collective goals.

Overview

9
9
years of professional experience

Work History

Supervisor

Home Depot
05.2020 - Current
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
  • Developed staff skills through targeted training programs, resulting in improved performance and career growth opportunities.
  • Implemented rewards and recognition program that significantly increased employee engagement and satisfaction.

Supervisor

Health Care Services
03.2016 - 02.2020
  • Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
  • Evaluated staff performance and provided coaching to address inefficiencies.
  • Conducted regular reviews of operations and identified areas for improvement.

Education

Associate of Science - Political Science And Government

Pontificia Universidad Catolica De Puerto Rico
Ponce,Puerto RIco
07-1999

Skills

  • Coaching and guidance
  • Achievement-focused
  • Team leadership
  • Client support
  • Operational efficiency management
  • Coaching individuals
  • Strategic task assignment
  • Effective communication
  • Quickly adjusting to change
  • Prioritization of tasks
  • Analytical problem-solving
  • Inventory control

Languages

Spanish
Full Professional

References

References available upon request.

Timeline

Supervisor

Home Depot
05.2020 - Current

Supervisor

Health Care Services
03.2016 - 02.2020

Associate of Science - Political Science And Government

Pontificia Universidad Catolica De Puerto Rico
Yorelyn Ivette Rivera
Want your own profile? Create for free at Resume-Now.com