Yorelyn Ivette Rivera
Plainsboro,NJ
Summary
Dynamic supervisor with a proven track record at Home Depot, enhancing team productivity through strategic task assignment and effective coaching. Skilled in operational efficiency management and fostering collaboration, I implemented a rewards program that boosted employee engagement significantly. Committed to achieving organizational goals while ensuring high standards of client support and safety compliance.
Experienced with team leadership and operational management. Utilizes strong organizational skills to optimize workflow and improve team efficiency. Track record of fostering collaborative work environment to achieve collective goals.
Overview
9
9
years of professional experience
Work History
Supervisor
Home Depot
05.2020 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
- Developed staff skills through targeted training programs, resulting in improved performance and career growth opportunities.
- Implemented rewards and recognition program that significantly increased employee engagement and satisfaction.
Supervisor
Health Care Services
03.2016 - 02.2020
- Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Conducted regular reviews of operations and identified areas for improvement.
Education
Associate of Science - Political Science And Government
Pontificia Universidad Catolica De Puerto Rico
Ponce,Puerto RIco07-1999
Skills
- Coaching and guidance
- Achievement-focused
- Team leadership
- Client support
- Long-term planning
- Operational efficiency management
- Strong interpersonal skills
- Coaching individuals
- Strategic task assignment
- Effective team collaboration
- Proficient in managing multiple tasks
- Quickly adjusting to change
- Prioritization of tasks
- Analytical problem-solving
- Inventory control
Timeline
Supervisor
Home Depot
05.2020 - Current
Supervisor
Health Care Services
03.2016 - 02.2020
Associate of Science - Political Science And Government
Pontificia Universidad Catolica De Puerto Rico
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