Elexis Daniels

• Assist with selling auto, home, boat and other various insurance products to individuals and affinity groups within assigned territory using consultative selling techniques.
• Upsold additional products and services after identifying customer needs and requirements.
• Followed up with clients to verify optimal customer satisfaction following support engagement and problem resolution.
• Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.

Communicate directly with Lytx clients to troubleshoot Drive cams, assist owners with website navigation and investigating operator driving behaviors. Document product defects and improvement requests in both CRM and engineering project management tool. Assists Safety Manager with DOT/FTA compliance .

• Assist with detailed plans to enhance sales management and prioritize long-term business goals. Networked among local business and community organizations to develop leads and generate business. Planned marketing initiatives and leveraged referral networks to promote business development.

Taking inbound call only. Assisting Analyze records. Assist beneficiaries with coordinating their benefits. Providing great customer service. Medical Coding.

Answered inbound calls from existing and future policyholders to answer inquiries and discuss insurance options. Determined financial needs by assessing existing medical coverage and aligning new products and services with long-term goals.