Elexis Shane

• Entered customer data into room system and updated information whenever patrons changed rooms.
• Controlled cash and credit card payment transactions at front desk to successfully reduce errors.
• Investigated auditing discrepancies by reconciling cash drop and credit card transactions.
• Kept accounts in balance and ran daily reports to verify totals.
• Completed night audit for guest ledgers to close bank and cash registers, reconciling issues quickly, and marking discrepancies.

• Received general education in animal care
• Administered oral or topical medications to boarding patients as specified by veterinarian in animal’s medical record
• Positioned animal for diagnostic imaging such as x-rays
• Cleaned kennels, animal holding areas, examination and operating rooms, and animal loading/unloading facilities
• Fed, walked, and cared for dogs and cats while their owners were out of town
• Located, checked in and pulled medical records for appointments and incomplete patient charts
• Maintained and sterilized all surgical instruments and equipment
• Filled prescriptions
• Scrubbed, counted and packed surgical instruments and drapes for autoclave sterilization.
• Assisted senior staff with blood analyses and physical assessments.

• Trained in other department work to expand knowledge of the company and learn new platforms
• Successfully managed all front desk operations
• Arranged bookings and handled special requests
• Greeted and assisted all guests with hospitality and unwavering assistance
• Offered suggestions regarding dining, leisure, and entertainment
• Oversaw fast-paced front desk operations and guests' needs at busy facility.

• Learned how to identify, analyze, and apply security best practices in an enterprise technology environment
• Learned to triage security events
• Gained insight into endpoint protection threat monitoring
• Attained essential skills through collaborative analysis of Security Information and Event Management (SIEM) events
• Participated in team initiatives, meetings, and readiness exercises.
• Learned valuable skills from security practitioners through collaborative mentorship

· Assisted with receptionist duties, file organization and research development

· Created flyers for brokers’ listed properties

· Utilized different media including Canva, Dropbox, and Google Apps

· Prepared and organized house and property files for showings

· Examined, categorized and sorted incoming documents

· Maintained physical and computer-based filing systems

· Contribute ideas for new outreach and advertisement

· Implemented improvements to file systems and procedures

• Trained new staff on job tasks and company policies
• Kept work area up to the Health Department standards for cleanliness
• Opened the shop each morning, prepping the lunch station, baking, restocking, and counting cash drawer
• Accurately took customer orders and communicated that information to the kitchen staff
• Correctly handled cash and processed customer payments
• Closed the shop at the end of the day, storing food, counting/depositing drawer money, cleaning equipment, cleaning bathrooms, and mopping floors

• Organized and updated client files while contacting clients daily to provide service information
• Managed incoming and outgoing mail
• Reviewed and organized Board meeting agendas
• Mapped out client travel logs, calculating the appropriate amount of funds to provide to them
• Maintained a sanitized work area during the COVID-19 pandemic