Elexus Ortiz
Summary
Driven by a passion for the restaurant industry, I excelled at Redlobster, evolving from Server/cook to Culinary/Service Manager. My journey highlights leadership, strategic planning, and operational efficiency, significantly enhancing business growth and team cohesion. With a knack for multitasking and fostering a positive work environment, I've consistently achieved and surpassed performance goals.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Culinary/Service Manager
Redlobster
01.2017 - Current
- Lead, direct and manage all front and back of house departments, monitor productivity and business growth, financial stability and compliance with industry standards.
- building clientele relations overseeing daily restaurant operations, staffing, AVT and community outreach
- setting and communicating performance goals for managers , training, CRS and MIT.
- Managing budgets , recruitment, health and safety compliance and restaurant audits
- Developed and implemented strategies to increase sales and profitability.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
Server, Lead Bartender, Banquet, Line Cook
Redlobster
01.2016 - Current
- I began working for redlobster in January 2016 i started out as a server cross trained to lead bartender, I've worked on all banquets. I then cross trained to the heart of house as a prep specialist to certified grill master which led me to certified trainer and certified restaurant supervisor. Demonstrated strong multitasking skills by managing multiple Tasks simultaneously without compromising quality. All has led me to my manager position im in today. which i then realized that i love what i do and is my career choice long term in the restaurant industry
Education
High School Diploma -
Saint Gregory High School
Chicago, IL07.2019
Skills
- Positive Attitude
- Multitasking
- Leadership and team building
- Problem Resolution
- Operations Management
- Team Player
- Operations Oversight
- Strategic Planning
- Operational Efficiency
Certification
Servsafe certification
Registered servsafe examination proctor
Timeline
Culinary/Service Manager
Redlobster
01.2017 - Current
Server, Lead Bartender, Banquet, Line Cook
Redlobster
01.2016 - Current
High School Diploma -
Saint Gregory High School
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