Eleyna Poteet
Colorado Springs,CO
Summary
Diligent Lead Clinical Informatics Specialist adept at the development and implementation of information systems improvements demonstrated over 1 year of industry performance. Well-versed in driving patient care quality and optimizing workflow processes to foster efficiency.
My leadership style is best suited for a collaborative company culture. I enjoy working through new ideas and collaborating with colleagues. I find the most job satisfaction in helping my fellow employees succeed and take pride in their work. I find that when the team is well supported and confident in their positions, the patient care quality increases along with retention. I utilize my problem-solving and communication skills to ensure that I am contributing to my team while also fostering my passion to grow and support the organization.
Overview
2
2
years of professional experience
Work History
Lead Clinical Informatics Specialist
Oak Street Health
09.2022 - Current
- Directed all center-level clinical informatics specialists to achieve > 95% suspects addressed, 100% notes routed in 24 hours, and 100% records requests for all patients.
- Effectively trained clinical informatics specialists to be proficient in medical scribing and ICD-10 coding and billing to ensure accurate documentation and unmatched patient care.
- Implemented new polices and procedures for increased efficacy and collaboration with providers, specialists, and clinical informatics specialists.
- Led, facilitated and attended focus groups and meetings to strategize workflow issues and maximize clinical excellence and minimize hospital admissions.
- Provided guidance for cross-departmental clinical improvements.
- Integrated decision support, clinical pathways and best practices into health information technology to enhance delivery of care and workflows.
- Provided guidance in development, implementation and maintenance of center clinical information system.
- Supported corporate objectives and applied team feedback to develop and implement information system strategy.
Senior Phlebotomist
CSL Plasma
06.2021 - 09.2022
- Directed and trained new phlebotomists to efficiently collect samples and prioritize patient safety and comfort while maintaining compliance with all SOPs and policies.
- Directed all phlebotomists and floor staff in proper response to a donor reaction or emergent situation.
- Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and ensure professionalism.
- Monitored patients for reactions and verified sample quality.
- Adhered to HIPAA standards and maintained patient confidentiality in all interactions.
Education
Bachelor of Science - Cellular Biology
Fort Lewis College
Durango, CO12.2020
Skills
- Microsoft Office
- Electronic Medical Records Systems
- Information System Strategy
- Health Information and Technology Management
- Process Improvement
- Team Development
- Culture Development
- Medical Terminology
Timeline
Lead Clinical Informatics Specialist
Oak Street Health
09.2022 - Current
Senior Phlebotomist
CSL Plasma
06.2021 - 09.2022
Bachelor of Science - Cellular Biology
Fort Lewis College
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