Elgin Dancy
Elkridge,MD
Summary
Analytical operations manager specializing in transportation safety management. Developed and executed training programs that significantly reduced incident severity and ensured compliance with safety regulations. Demonstrated success in enhancing operational procedures and promoting a safety-focused culture through strategic leadership and employee engagement.
Overview
1
1
Certification
24
24
years of professional experience
Work History
Assistant General Manager of Safety
RATP DEV
Prince George’s County, MD
04.2020 - Current
- Leads design, develops and implements initial and recurrent training programs for transportation personnel.
- Provides classroom instruction and behind the wheel training of applicants and bus drivers to ensure successful completion of training and testing.
- Manage all aspects of Smart Drive to ensure compliance with company safety policies.
- Investigated all accidents to determine root causes for development of coaching and disciplinary actions.
- Oversaw employee injury claims to minimize lost time and light duty assignments.
- Conducted regular audits of employee training files and vehicle maintenance files, ensuring compliance with OSHA and EPA regulations and corporate policies.
- Evaluated training programs and recommended upgrades to enhance effectiveness.
- Identified potential trends to be addressed in future training efforts and ensured that retraining and safety points are assessed according to company policy.
- Compiled reports detailing accident history and workers’ compensation claims status for local and corporate management staff.
- Ensured that the facility was Federal Transit Administration (FTA) and Department of Transportation (DOT) regulation compliant.
Safety and Training Manager
National Express Transit
Arlington, VA
01.2019 - 04.2020
- Leads design, develops and implements initial and recurrent training programs for transportation personnel.
- Supervises driver trainers, by establishing objectives, standards, work schedules and accountability for job performance.
- Provides classroom instruction and behind the wheel training of applicants and bus drivers to ensure successful completion of training and testing.
- Recommended upgrades to training materials, improving engagement and effectiveness for personnel.
- Identified trends for future training efforts, ensuring retraining and safety assessments aligned with company policy.
- Ensured that the facility was Federal Transit Administration (FTA) and Department of Transportation (DOT) regulation compliant.
- Proactively recruits individuals to apply and train them to become professional CDL drivers.
Operations Manager
Higher Ground Transportation
Baltimore, MD
01.2019 - 02.2019
- Spearheaded overall operations, ensuring effective management of fleet, labor, productivity, and quality control.
- Managed staff levels, wages, hours, and contract labor to align with revenue goals.
- Enhanced operational procedures and systems for information flow, business processes, and management reporting, identifying opportunities for system expansion.
- Manages driver schedules to ensure that all regular shifts and special trips are covered.
- Maintains a safe and healthy work environment by establishing, following, and enforcing standards and procedures while complying with legal regulations.
- Responded to incidents that disrupted service and recommended solutions for continued operations.
- Represented company in discussions regarding regulatory compliance and policies.
Operations Supervisor
Nissi Group
Forestville, MD
06.2018 - 01.2019
- Conducted field vehicle checks, on-time performance assessments, and road observations to promote a safety-first culture.
- Recorded all emergency and maintenance road calls, time checks, performance code violations, and customer contacts to ensure operational accuracy.
- Conducted all dispatch office functions including providing customer service via telephone and in the field.
- Reviewed route changes and updated daily logs with vehicle status, replacements, open routes, sub-assignments, and ongoing operational items.
- Responded to all incidents that disrupt service and made appropriate recommendations for continued service.
- Ensured that operators had accurate route and passenger information on a daily basis.
CDL Commercial Transporter
Pinnacle Driveway
Morgantown, PA
03.2018 - 07.2018
- Transported commercial trucks across the United States, ensuring compliance with hours of service regulations through accurate ELD record-keeping.
- Performed DOT-required pre-trip and post-trip inspections.
- Ensured that the facility was Federal Motor Carrier Safety Administration (FMCSA) and Department of Transportation (DOT) regulation compliant.
- Monitored safety and performance of helpers on company property, job site, and in transit, fostering a safe working environment.
- Executed job site preparation procedures and adhered to operating and safety instructions for conveyor and crane operations, contributing to operational efficiency.
Safety and Training Manager
MV Transportation
Baltimore, MD
01.2013 - 03.2018
- Led and developed a team of 7 road supervisors, 13 trainers and 340 plus hourly employees by embodying safety leadership principles.
- Ensured a safe work environment for all associates and managers by supporting all safety programs and OSHA compliance.
- Reviewed all vehicular, passenger, and employee accidents/incidents to determine cause and preventability, enhancing safety measures.
- Directed Drive Cam program to enhance safety awareness, implementing driver recognition and rewards initiatives to promote safety awareness.
- Identified potential trends to be addressed in future training efforts and ensured that retraining and safety points are assessed according to company policy.
- Facilitated audits of employee training files and vehicle maintenance files, ensuring compliance with OSHA and EPA regulations and corporate policies.
- Assisted in providing a continuous focus on all safety related activities by partnering with corporate/ regional safety leaders.
- Ensured compliance with company’s policies leading to a reduction in event severity from 5.69 to 2.95.
Safety and Training Manager / Operations Manager
Transdev North America
Arlington, VA
01.2003 - 01.2013
- Established a functional Safety Committee of operators and staff, reviewing safety concerns and providing management with actionable recommendations for a safer work environment.
- Reviewed driver's records and background checks semi-annually and ensured that all employees are current with general safety programs and practices.
- Documented training activities and completed records for all training-related independent contractors to ensure compliance and readiness.
- Identified training needs and resources by building relationships with key client agency personnel to enhance program effectiveness.
- Managed and monitored all aspects of the Smart Drive program for 200 vehicles.
- Assisted in achieving customer time, accuracy, and quality expectations by evaluating performance objectives and metrics to determine inbound or outbound productivity requirements.
Skills
- Safety compliance
- Accident investigation
- Safety program design
- Employee training
- Performance evaluation
- Fleet management
- Risk assessment
- Team leadership
- Employee development
- Stakeholder engagement
- Problem solving
- Training background
Certification
- AS in Computer Systems Applications
- OSHA 30
- CPR/AED
- Accident Responder
- CDL License
- Certified Safety Manager (CSM)
- Certified Safety and Security Officer (CSSO)
- FTA Safety Management System (SMS) Training
Timeline
Assistant General Manager of Safety
RATP DEV
04.2020 - Current
Operations Manager
Higher Ground Transportation
01.2019 - 02.2019
Safety and Training Manager
National Express Transit
01.2019 - 04.2020
Operations Supervisor
Nissi Group
06.2018 - 01.2019
CDL Commercial Transporter
Pinnacle Driveway
03.2018 - 07.2018
Safety and Training Manager
MV Transportation
01.2013 - 03.2018
Safety and Training Manager / Operations Manager
Transdev North America
01.2003 - 01.2013