Elgin Kodra
Westland
Summary
Results-oriented professional with a proven track record in securing stable positions within established organizations. Expertise in fostering growth through strategic planning and effective communication. Committed to leveraging technical skills and industry knowledge to drive organizational success and enhance operational efficiency. Adept at collaborating with teams to achieve objectives and contribute to a positive work environment.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Driver
DoorDash
06.2019 - Current
- Enhanced customer satisfaction by delivering orders promptly and efficiently.
- Ensured timely arrival of packages through meticulous planning and execution of delivery schedules.
- Utilized GPS technology to navigate routes, significantly reducing delivery times and improving efficiency.
- Streamlined delivery processes by assessing traffic patterns and adjusting routes as necessary.
- Maintained accurate delivery records to support operational efficiency and customer communication.
- Collaborated with team members to coordinate logistics and improve overall delivery performance.
- Responded to customer inquiries regarding delivery status, fostering positive relationships and trust.
Paraprofessional
National Heritage Academy
09.2022 - 05.2024
- Enhanced student engagement by supporting dynamic classroom activities.
- Implemented individualized education plans in collaboration with teachers effectively.
- Maintained a safe and productive learning environment for all students.
- Ensured accurate assessments by providing consistent support during evaluation processes.
- Mentored new paraprofessionals, sharing effective student interaction strategies.
- Adapted instructional materials to cater to diverse student learning needs.
Sales Associate
AT&T Sales
04.2019 - 05.2021
- Sold Internet and Cable
- Door to door and Phones
- Set weekly or monthly goals
- Delivered exceptional customer service to enhance client satisfaction and loyalty.
- Assisted customers in selecting products that fit their needs and preferences.
- Collaborated with team members to achieve sales targets and improve store performance.
Manager and Delivery driver
PapaRamanos
03.2016 - 05.2019
- Ran the store
- Counted the cash registers and closed up
- Answer phones
- Closing/opening store
- Ran front contour
Magnum Tools
04.2014 - 11.2014
- Set up bounce houses and tents
Manager
Kickers
08.2013 - 03.2014
- I was in charge of every ones work schedule
- Dealt with customer complaints
- Customer Service
- Developed and implemented training programs for new hires, improving onboarding processes.
Waiter
Antonio's Cucina Italiana
07.2011 - 07.2013
- Greeted and served customers
- Answered phones
Education
High School -
Wayne Memorial High School
01.2009
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Henry Ford Community College
01.2013
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Schoolcraft College
01.2020
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Real Estate School
06.2022
Skills
- Service excellence
- Skilled in behavior management strategies
- Personalized assistance for individuals and groups
- Analytical problem-solving
- Educational assistance
- Proficient in computer applications
- Curriculum development
Accomplishments
- Head Basketball coach for 15 students in 6th-8th grade.
- Developed course plans aimed at meeting academic, intellectual and social needs of each student.
Certification
- Paraprofessional, National Heritage Academy
Languages
English
Native or Bilingual
Albanian
Native or Bilingual
Timeline
Paraprofessional
National Heritage Academy
09.2022 - 05.2024
Driver
DoorDash
06.2019 - Current
Sales Associate
AT&T Sales
04.2019 - 05.2021
Manager and Delivery driver
PapaRamanos
03.2016 - 05.2019
Magnum Tools
04.2014 - 11.2014
Manager
Kickers
08.2013 - 03.2014
Waiter
Antonio's Cucina Italiana
07.2011 - 07.2013
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Henry Ford Community College
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Schoolcraft College
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Real Estate School
High School -
Wayne Memorial High School