Summary
Overview
Work History
Education
Skills
Timeline
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ELI BINKLEY

Ashland City,TN

Summary

Skilled Branch Manager with demonstrated success in coordinating team and financial activities. Friendly and adaptable professional with remarkable leadership and program management skills. Fluent in Trane's internal systems and culture, with a strong ability to communicate and lead effectively for the betterment of the organization. Looking for an opportunity to leverage the knowledge and experience I have gathered over the past 6 and a half years into a role as an account manager.

Overview

7
7
years of professional experience

Work History

Branch Manager

Trane Technologies
04.2022 - Current
  • Oversaw daily operations for streamlined efficiency, ensuring timely execution of tasks and optimal resource allocation.
  • Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
  • Maintained friendly and professional customer interactions.
  • Eclipsed one million dollars in sales revenue in both years as branch manager (4 years consecutive)
  • Evaluated employee performance regularly through appraisals and feedback sessions to facilitate continuous development of skills and knowledge base within the team.
  • Strengthened relationships with key clients, securing long-term partnerships and driving revenue growth.
  • Developed a high-performing team through targeted recruitment, training, and performance management initiatives.
  • Ensured regulatory compliance through diligent adherence to industry standards, guidelines, and company policies.

CUSTOMER SALES ASSOCIATE

Trane Technologies
08.2019 - 03.2022
  • Responsible for sales and providing customer service over the counter, phones, and e-mail
  • Established strong relationships with numerous Trane dealers and supply account customers to drive revenue through a valued customer experience
  • Achieved revenue growth for supply through stretch goals, strategic initiatives, and incremental growth
  • Responsible for cross-training my fellow associates and warehouse technicians through strong procedural understanding
  • Obtained a strong understanding of both Supply MBO and Warehousing KPI, through participating in the Tennessee Trane Class of 2022 program
  • Processed daily supply orders for Lee Co (#1 dealer, high volume): writing orders, emailing any concerns, coordinating with procurement dept, and organizing delivery
  • Only CSA to achieve Million Dollar club at Nashville DSO (back to back '20, '21)
  • Assisted warehouse inventory management regularly, leveraging my expertise from the previous Warehouse Coordinator role
  • Reorganized supply warehouse inventory to drive sales by strategically positioning high frequency accessories (pads, thermostats, linesets) near pick-up dock
  • Quarterbacked our locations obsolete, slow-moving inventory program to a store all-time efficient 5.4% (goal is 9%).
  • Provided optimal customer engagement, resulting in increased sales conversions.
  • Resolved customer complaints professionally, ultimately retaining their loyalty to the store.
  • Delivered outstanding customer service by addressing inquiries promptly and courteously.

SUPPLY WAREHOUSE COORDINATOR

Trane Technologies
07.2017 - 08.2019
  • Responsible for management of all supply inventory actions - shipping, receiving, put-away
  • Received all product the day it arrived, putting it away into location
  • Coordinated and rearranged warehouse layout to maximize both space & ease of operations
  • Stocked and organized product on the showroom for best visibility
  • Enforced safety and PPE protocols through strong upward leadership.
  • Helped keep inventory accurate by overseeing daily cycle counts.

Education

BACHELOR'S DEGREE - Business Administration, Management

Austin Peay State University
Clarksville, TN
05.2017

Skills

  • Consistency
  • Punctuality
  • Providing Accountability
  • Problem Solving
  • Inventory Management
  • Excel, Prophet21, Tableau, Salesforce
  • Branch Operations Management
  • Excellent time management skills
  • Verbal/written communication
  • Customer Service
  • Team Building
  • Goal Setting
  • Business Writing
  • Culture Carrier
  • Emotional Intelligence

Timeline

Branch Manager

Trane Technologies
04.2022 - Current

CUSTOMER SALES ASSOCIATE

Trane Technologies
08.2019 - 03.2022

SUPPLY WAREHOUSE COORDINATOR

Trane Technologies
07.2017 - 08.2019

BACHELOR'S DEGREE - Business Administration, Management

Austin Peay State University

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ELI BINKLEY