Summary
Overview
Work History
Education
Skills
Certification
Interests
Hi, I’m

Eli MacFarland

Falmouth,ME

Summary

Dynamic General Manager with a proven track record at Mountain Dogs Daycare, excelling in customer relationship management and team building. Enhanced employee retention through positive rapport and effective leadership. Skilled in advertising and marketing as well as driving engagement and growth while optimizing for the needs of others and their companions.

Overview

4
years of professional experience
1
Certificate

Work History

Mountain Dogs Daycare

General Manager
11.2023 - 06.2025

Job overview

  • Cultivated and strengthened lasting client relationships using long-term developed human relations skills.
  • Managed customer accounts and invoices, record keeping, facility maintenance, and social media presence efficiently.
  • Hugely prioritized building positive rapport with fellow employees which greatly boosted team morale and promoted employee retention.
  • Prepared and administered medications and treatments as prescribed by veterinarians.
  • Managed the care and well-being of dozens of dogs daily, ensuring their environment was as safe and stimulating as possible.

Dunkin' Donuts

Crew Member
01.2021 - 12.2021

Job overview

  • Worked front counter, drive-thru and other areas.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Addressed guest needs, questions, or concerns to create optimum experience onboard.


Education

Southern Maine Community College
South Portland, ME

Associate of Science from Business Administration
05-2026

University Overview

Skills

  • Leadership and team building
  • General Management & Administration
  • Advertising and marketing
  • Customer relationship management
  • Web analytics (Google specialty)
  • Campaign management

Certification

Multiple Google ads certifications including: Display, Measurement, and Creative.

Acquired a certification for The Foundations of Digital marketing and Ecommerce.


Interests

  • Rock Climbing
  • Highly Competitive Games
  • Physical Sciences
  • Gym Workouts and Running
  • Personal Growth
  • Design
  • Reading

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