Eli Nugent
Soddy,TN
Summary
Has solid experience in high-energy environments. Adept at engaging guests and delivering memorable experiences. Strong focus on teamwork and adapting to changing needs. Known for reliability, creativity, and strong communication skills.
Overview
5
5
years of professional experience
Work History
Front Service Clerk
Publix
01.2024 - Current
- Greeted and assisted guests, ensuring exceptional customer service and satisfaction.
- Processed transactions efficiently using point-of-sale systems, maintaining accuracy in cash handling.
- Resolved guest inquiries and complaints promptly, fostering positive relationships and loyalty.
- Monitored lobby area for cleanliness and organization, contributing to a welcoming environment.
- Enhanced customer satisfaction by providing efficient and friendly front-end services.
Cast Member
Disney's Pop Century Resort
06.2024 - 01.2025
- Delivered exceptional guest service by engaging with visitors and ensuring a positive experience.
- Assisted in training new cast members on safety protocols and service standards.
- Handled guest inquiries and resolved issues promptly, enhancing customer satisfaction.
- Collaborated with fellow cast members to ensure seamless operations and consistent guest satisfaction.
- Handled cash transactions effectively, ensuring accuracy and adhering to company policies for financial security.
- Promoted sales of merchandise by showcasing product features and benefits through engaging interactions with guests.
Delivery Driver
Marco's Pizza
09.2023 - 11.2023
- Delivered orders efficiently, ensuring timely service while adhering to safety protocols.
- Operated delivery vehicle in compliance with traffic regulations and company policies.
- Managed customer interactions professionally, addressing inquiries and resolving issues promptly.
- Maintained accurate records of deliveries, including order confirmations and payments received.
- Collaborated with kitchen staff to ensure order accuracy and timely dispatch of deliveries.
Crew Member
Arby's
07.2020 - 08.2023
- Delivered exceptional customer service in fast-paced environment.
- Operated kitchen equipment and maintained cleanliness standards.
- Collaborated with team members to ensure efficient workflow.
- Followed safety protocols to maintain a secure workplace.
- Took orders, prepared meals, and collected payments.
Education
Social Sciences
Jamestown Community College
Jamestown, NY12-2024
Skills
- Customer engagement
- Time management
- Problem-solving skills
- Store cleaning
- Cash handling
- Stock replenishment
- Strong multitasking
- Clear and effective communication
- Patience and tolerance
- Engaging personality
Timeline
Cast Member
Disney's Pop Century Resort
06.2024 - 01.2025
Front Service Clerk
Publix
01.2024 - Current
Delivery Driver
Marco's Pizza
09.2023 - 11.2023
Crew Member
Arby's
07.2020 - 08.2023
Social Sciences
Jamestown Community College
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