Summary
Overview
Work History
Education
Skills
Volunteer Experience
Timeline
Generic

ELI PEREZ

Elizabeth,NJ

Summary

Hardworking and passionate job seeker in sales, stock and customer service. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Pursues opportunities to learn new skills and contribute to group success with strong organizational skills eager to help team achieve company goals.

Overview

3
3
years of professional experience

Work History

Sales Representative

Metro By T-Mobile
02.2024 - Current
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Expanded customer base through cold calling, networking, and relationship building.
  • Increased sales revenue by identifying and targeting high-potential accounts.
  • Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
  • Managed customer accounts to secure customer satisfaction and repeat business.

Sales and Stock Associate

Coach
08.2022 - 09.2023
  • Collaborated with team members to maintain clean, organized, and safe work environment in stockroom.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Operating cash register
  • Assisted colleagues in other departments when needed to ensure cohesive store operations across all teams.
  • Maintained effective team member communication.
  • Readied items for sales floor stocking by affixing tags and preparing shelf labels.
  • Expedited incoming shipments by unloading trucks, verifying contents against invoices, and promptly stocking merchandise on shelves.
  • Boosted customer satisfaction by assisting with product inquiries, locating items, and providing relevant information and upselling.

Receptionist

LA Fitness
07.2022 - 09.2022
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Resolved customer problems and complaints.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Restocked supplies and submitted purchase orders to maintain stock levels.

Front House Team Member

Chick Fil-A
01.2021 - 01.2022
  • Established welcoming atmosphere by greeting each guest warmly.
  • Contributed to positive guest experiences by assisting with menu recommendations and knowledgeably answering questions about food preparation and ingredients.
  • Trained new staff in front-of-house procedures, customer relations, and cleaning.
  • Helped guests at tables when in need of assistance.
  • Increased repeat business through friendly interactions and promptly addressing any issues or concerns.
  • Maintained well-stocked, organized front-of-house workspace for optimal functionality during peak hours.
  • Assisted servers with delivering food, filling beverages, and retrieving items for guests.
  • Upheld company standards for quality, safety, and cleanliness throughout daily tasks, contributing to consistent dining experience for all guests.

Education

No Degree - Fire Science

Union County College
Cranford, NJ
08.2024

Skills

  • Product and service knowledge
  • Customer Service
  • Sales expertise
  • Relationship Building
  • Complex Problem-Solving
  • Staff Training
  • Records Management
  • Organization
  • Strong Communication and Interpersonal Skills
  • Adaptable and Flexible
  • Friendly and Helpful
  • Product Knowledge

Volunteer Experience

  • EYL LITTLE LEAGUE CLINICS - Assisting in training and developing young baseball players to help better their skills
  • Manage equipment of training, activities and competition games for youth
  • Going over different plays, skills and scenarios to help the youth exceed at baseball
  • Punctual attendance and provide support mentally and emotionally

Timeline

Sales Representative

Metro By T-Mobile
02.2024 - Current

Sales and Stock Associate

Coach
08.2022 - 09.2023

Receptionist

LA Fitness
07.2022 - 09.2022

Front House Team Member

Chick Fil-A
01.2021 - 01.2022

No Degree - Fire Science

Union County College

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ELI PEREZ