Eli Quarles
Taylorsville,NC
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Service Center Manager
Valvoline instant Oil Change
Conover, NC
10.2021 - Current
- Managed daily operations of customer service center, including staff scheduling and customer service.
- Trained new employees on product knowledge, customer service techniques, and company policies.
- Resolved escalated customer issues by identifying root cause, implementing corrective action, and providing follow-up communication.
- Recruited and trained new employees to meet job requirements.
Material Handler
Plastic Product company
Seneca, SC
05.2021 - 09.2021
- Fulfilling all outgoing shipments along with keeping track of all incoming products.
- Received and distributed incoming materials to designated areas.
- Loaded and unloaded trucks with appropriate material handling equipment.
Broadband Specialist
Vyve Broadband
Seneca, SC
12.2020 - 05.2021
- Installed, upgraded and provided troubleshooting services for physical cable TV, internet, telephone and alarm system equipment.
- Enhanced customer satisfaction ratings by efficiently resolving technical, on-site and account issues.
- Performed work for residential and commercial customers, including connecting, reconnecting, disconnecting or altering services.
Material Handler
Schneider Electric
Seneca, SC
09.2017 - 10.2020
- Operated forklift in a safe manner to move large shipments within the facility.
- Monitored stock levels and placed orders when necessary to replenish supplies.
- Tracked shipment information using computerized systems such as SAP or Oracle software applications.
- Supported other warehouse personnel in completing tasks efficiently.
Education
High school deploma -
Seneca High School
06.2012
Some College (No Degree) - Music Education
Southern Wesleyan University
Central, SCSkills
- Vehicle Inspections
- Hand and Power Tools
- Battery Testing
- Cooling Systems
- Fleet Maintenance
- Fluid Level Testing
- Staff Training and Development
- Customer Service
Certification
- NC State Inspection License (Emissions and Safety) 2023
- ASE Certified Training
References
References available upon request.
Timeline
Service Center Manager
Valvoline instant Oil Change
10.2021 - Current
Material Handler
Plastic Product company
05.2021 - 09.2021
Broadband Specialist
Vyve Broadband
12.2020 - 05.2021
Material Handler
Schneider Electric
09.2017 - 10.2020
High school deploma -
Seneca High School
Some College (No Degree) - Music Education
Southern Wesleyan University
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