Microsoft Office
Jamar Billingsley
Data Center Security Manager
Fredericksburg,VA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
1
1
Certification
10
10
years of post-secondary education
13
13
years of professional experience
Work History
Data Center Physical Security Manager
Amazon Web Services
Sterling, VA
08.2020 - Current
- Conducted research, gathered information from multiple sources and presented results.
- Engineered, maintained and repaired security systems and programmable logic controls.
- Recommend improvements in security systems and procedures.
- Conducted security audits to identify vulnerabilities.
- Monitored use of data files and regulated access to protect secure information.
- Performed risk analyses to identify appropriate security countermeasures.
- Coordinated and managed vendor relationships to meet service level agreements.
- Offered subject matter expertise surrounding physical security strategy and performed site inspections to adhere to physical security strategy and standards.
- Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting
- Developed team communications and information for meetings
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor
- Manager of 15 vendor security contractors, who has increased security efficiency by passing 100% of security audits from upper management
Assistant Rural Carrier
United States Postal Service, USPS
Spotsylvania, VA
06.2020 - Current
- Wrote detailed trip reports with notable details about road conditions, weather and obstacles encountered.
- Loaded and secured items in trucks to avoid damage to parcels during delivery.
- Distributed mail on foot to residences and businesses, delivering to approximately 100 customers per shift.
- Helped customers by carrying oversized parcels inside residences.
- Communicated customer complaints, requests and feedback to company management for swift resolution.
- Inspected truck equipment and supplies and reported problems and safety hazards to supervisors following each shift.
- Resolved problems, improved operations and provided exceptional service.
- Developed and implemented performance improvement strategies and plans to promote continuous improvement.
Data Center Technician
Amazon Web Services
Manassas, VA
01.2017 - 08.2020
- Improved overall user experience through support, training, troubleshooting, improvements and communication of system changes.
- Diagnosed and executed resolution for all network and server issues.
- Provided faculty and staff with security software and network configuration support.
- Set up hardware and software in optimal configurations to meet network performance requirements.
- Monitored network hardware operations to evaluate proper configuration.
- Worked closely with team lead to maintain optimum levels of communication to effectively and efficiently complete projects.
- Worked flexible hours; night, weekend, and holiday shifts.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Developed and implemented performance improvement strategies and plans to promote continuous improvement.
- Used Microsoft Word and other software tools to create documents and other communications.
- Increased ticket resolving rate by 65% over 2 year period by completing 11 tickets per day
Delivery Truck Driver
Estes Express
Stafford, VA
04.2014 - 01.2017
- Operated with safety and skill to avoid accidents and delays.
- Secured loads with proper strapping and bracing techniques to prevent damage to valuable assets across long-haul transports.
- Finalized daily logs on schedule to update internal records and uphold DOT requirements.
- Optimized routes to maximize efficiency and scheduled service stops.
- Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
- Operated equipment such as hand trucks and carts to efficiently load and unload vehicles, consistently maintaining tight timetables.
- Contacted dispatch to report delivery incidents and determine best methods for resolution.
- Maintained safe driving record by observing all road rules, remaining cautious and alert in unfamiliar areas and keeping control of vehicle at all times.
- Conducted efficient cargo transfers to maintain route schedules.
- Transported hazardous materials and oversized shipments without incident.
- Inspected vehicle before and after every trip and conducted minor repairs.
- Received 100% of quarterly safe driving bonus
I.T. Asset Manager
Smart Technology
Springfield, VA
02.2009 - 04.2012
- Performed physical inventory counts and resolved discrepancies.
- Checked authorizations of all requisitions prior to submitting purchase orders.
- Processed excess equipment for disposal and redistribution.
- Input data into automated property books and specialized systems such as Remedy.
- Set and communicate asset purchasing policies
- Supported audits, shortage control initiatives, apprehensions and disposition by preparing and reviewing associated paperwork.
- Delivered training to all new executives and asset protection personnel, both one-on-one and in group settings.
- Generated comprehensive reports documenting evidence of attempted theft and recovered merchandise.
- Upheld strict security and safety procedures to protect business from financial losses due to theft or careless mismanagement.
- Prepared reports for clients and underwriters regarding property loss features and recommendations for improvement and future needs.
- Saved $250,000 in one year by implementing cost-saving initiatives that addressed long-standing problems with our shipping vendor FedEx
Logistics Material Handler
Lockheed Martin
Arlington, VA
02.2008 - 02.2009
- Prevented load shifting or damage by using bracing and strapping techniques.
- Operated forklifts and pallet jacks to transfer large products from one area of warehouse to another, allowing for easier accessibility.
- Performed cycle counts and inventory control to accurately track product levels.
- Fastened receipts, packing slips and bills of lading, to shipments leaving facility.
- Read production orders, work orders, shipping orders and requisitions to determine items to be moved, gathered or distributed.
- Monitored production schedule to keep proper amount of inventory on hand.
- Attached identifying tags to containers to mark with identifying shipping information.
- Used hand-held scanners and physical logs to accurately track item movements.
- Received and unpacked shipments and new equipment as directed.
- Verified documentation and condition of freight to assure quality standards were achieved.
- Operated moving truck safely to deliver items to destination without nicks or scratches.
- Drove vehicles to deliver products and picked-up rejected or defective materials for return.
- Assembled and filled more than 15 pallet shipments per day and prepared all shipping documentation
Education
Master of Arts - Communication Journalism
Regent University
Virginia Beach, VA 03.2019 - 05.2021
Bachelor of Science - Criminal Justice
ITT Technical Institute
Springfield, VA 09.2010 - 09.2013
Associate of Science - Computer Networking Systems
ITT Technical Institute
Springfield, VA 09.2005 - 06.2010
Skills
Data security
Designing security controls
Implementing security programs
Remedy software proficiency
Interpersonal Communication
Data management
Network support
Component installation
Root Cause Analysis
Failure resolution
Maintenance & Repair
Shipment coordinating
Inventory restocking
Overseeing deliveries
Evaluating proposals
Updating logs
Shipping Documentation
Spreadsheet tracking
Deadline and scheduling management
Inventory management procedures
Order picking and processing
Commercial driving
GPS and route planning
Logistics planning
Tractor-trailer driving specialist
Vehicle inspections
Safety and compliance
Materials transport
Class A Commercial Driver's License
Flatbed truck expertise
Dry van specialist
Story development
AP style expert
Media operations knowledge
Interviewing skill
Social media proficiency
Technical Writing
Database management software
Hardware and software installation
Engineering standards
Software
Remedy
Microsoft Outlook
Google Docs
Sharepoint
Certification
Commerical Driver's License Class A
Timeline
Data Center Physical Security Manager
Amazon Web Services
08.2020 - Current
Assistant Rural Carrier
United States Postal Service, USPS
06.2020 - Current
Master of Arts - Communication Journalism
Regent University
03.2019 - 05.2021
Data Center Technician
Amazon Web Services
01.2017 - 08.2020
Delivery Truck Driver
Estes Express
04.2014 - 01.2017
Commerical Driver's License Class A
06-2013
Bachelor of Science - Criminal Justice
ITT Technical Institute
09.2010 - 09.2013
I.T. Asset Manager
Smart Technology
02.2009 - 04.2012
Logistics Material Handler
Lockheed Martin
02.2008 - 02.2009
Associate of Science - Computer Networking Systems
ITT Technical Institute
09.2005 - 06.2010