Dynamic engineering professional with over 20 years of experience in operations engineering, distribution, and manufacturing, recognized for leading high-performance teams and delivering innovative engineering solutions. Expertise in fostering collaborative environments that drive significant project milestones while maintaining a strong focus on strategic planning and resource management. Proven adaptability and reliability in executing Lean transformations, managing vendors, and enhancing capacity planning processes. Committed to continuous improvement and excellence in project execution, consistently achieving results that align with organizational goals.
Work History
Senior Manager, Operations Engineering, ATS
6 Years 7 Months
Amazon.com | 01.2020 - Current
Result-driven Engineering Leader managing a $1.7B capital portfolio of 100+ complex, multi-site automation and material handling programs. Proven track record directing diverse teams to deliver high-impact advancements, including $480M+ in Amazon Robotics Sort Center projects and $295M+ in automated sorter deployments spanning 30 sites.
Developed vendor performance evaluation framework and KPI programs to enhance supplier accountability, installation quality, and execution consistency.
Created spare parts strategy to boost lifecycle readiness, maintenance support, and availability of operations.
Developed a spare parts strategy to improve lifecycle readiness, maintenance support, availability, and continuity of operations.
Implemented vendor qualification and validation processes, establishing engineering training on standards and execution processes in material handling technologies.
Manager, Operations Engineering, ATS
3 Years
Amazon.com | 01.2017 - 01.2020
Led engineering teams delivering $80MM+ in Automated Sort Center projects and $35MM+ in Last Mile projects.
Led design and deployment of the modular sortation solution, reducing installation time by 66%.
Standardized conveyors' requirements and specifications, ensuring consistency across suppliers and deployments.
Senior Operations Engineer, NACF
4 Years
Amazon.com | 01.2013 - 01.2017
Executed $50MM+ in Customer Fulfillment and Delivery Stations projects, coordinating planning, engineering, and execution to meet stakeholder requirements.
Led planning and execution of Supplemental FC program across seven 3PL sites, enhancing operational alignment and service delivery.
Led ACV evaluation and pilot for NACF, facilitating network-wide deployment to improve operational efficiency.
Senior Operations Engineer, PHX Region
2 Years
Amazon.com | 01.2011 - 01.2013
Led design and execution of capacity expansions in PHX region, enhancing storage and throughput capabilities.
Coordinated annual peak-readiness playback sessions to ensure team preparedness.
Developed and executed process improvement strategies through rapid Kaizen events, streamlining operations and reducing inefficiencies.
Lean Implementation Leader
4 Years
Hallmark Cards | 01.2007 - 01.2011
Developed Lean transformation plan and led process improvement activities, enhancing efficiency across distribution operations.
Collaborated with process owners to create continuous improvement projects, process maps, and operating metrics for key order-distribution processes, driving operational clarity.
Facilitated Kaizen initiatives to improve safety, reduce inventory, minimize setup time, and enhance customer service, streamlining overall operational performance.
Delivered more than $1.6MM in cost savings and achieved a 59% reduction in OSHA incidence rate, with more than $500K in workers’ compensation savings.
Senior Engineer
4 Years
Hallmark Cards | 01.2003 - 01.2007
Led engineering initiatives across receiving, storage, order processing, and shipping operations to enhance overall performance.
Managed strategic distribution and supply chain projects, achieving over $15MM in cost savings through targeted improvements.
Implemented packing optimization, RF inventory-control enhancements, and DC redesign, resulting in improved capacity, throughput, and space utilization.
Section Manager
1 Year
Hallmark Cards | 01.2005 - 01.2006
Managed Line Setup & Maintenance and Corrugate Supply departments, overseeing a $1.3MM operating budget.
Increased corrugate inventory turns by 50% and improved carton utilization by 10%, ensuring 100% on-time delivery for retail programs.
Streamlined operations by implementing best practices, resulting in improved workflow efficiency.
Mentored junior staff, fostering professional growth and enhancing team capabilities.
Manufacturing Engineer
4 Years
Hallmark Cards | 01.1999 - 01.2003
Facilitated SMED, Kaizen, and 5S events to optimize processes; conducted capacity reviews and supported equipment acquisition and overhaul initiatives.
Led cross-functional teams to optimize manufacturing processes and improve product quality.
Developed and executed process improvement initiatives, resulting in increased production capacity.
Implemented lean manufacturing principles, reducing waste and enhancing operational efficiency, achieving over $1.5MM in savings
Education
Master of Science - Electrical Engineering
North Carolina A&T State University | Greensboro | 01.1999
Bachelor of Science - Physics
Samarkand State University | Uzbekistan | 01.1995
Skills
Process improvement
Strategic planning
Team leadership
Engineering mentorship
Performance metrics
Talent development
Influencing and negotiating
Cross-functional collaboration
Timeline
Senior Manager, Operations Engineering, ATS
Amazon.com
01.2020 - CurrentRead More
Manager, Operations Engineering, ATS
Amazon.com
01.2017 - 01.2020Read More
Senior Operations Engineer, NACF
Amazon.com
01.2013 - 01.2017Read More
Senior Operations Engineer, PHX Region
Amazon.com
01.2011 - 01.2013Read More
Lean Implementation Leader
Hallmark Cards
01.2007 - 01.2011Read More
Section Manager
Hallmark Cards
01.2005 - 01.2006Read More
Senior Engineer
Hallmark Cards
01.2003 - 01.2007Read More
Manufacturing Engineer
Hallmark Cards
01.1999 - 01.2003Read More
Samarkand State University
Bachelor of Science from Physics
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North Carolina A&T State University
Master of Science from Electrical Engineering
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CORE QUALIFICATIONS
Supply Chain & Operations Engineering Leadership | Vendor Management & Supplier Performance | Material Enablement & Operational Readiness | Program / Project Management | Risk Identification & Mitigation | KPI Development and Management | Continuous Improvement / Lean | Procurement & Contract Coordination | Distribution & Material Handling Systems
SELECTED SUPPLY CHAIN & PROGRAM IMPACT
$950MM - total capital represented by a portfolio of 44+ projects and 3 programs deployed by the team in 2025 - 2026
Vendor performance evaluation - developed a structured approach to improve supplier accountability, performance visibility, and execution quality.
Spare parts strategy - developed a strategy focused on readiness, availability, and sustained automation performance.
$480MM+ - Amazon Robotics Sort Center projects led through Amazon Operations Engineering team.
$295MM+ - Automated Sorter implementations across 30 sites.
$15MM+ - savings from strategic distribution and supply chain projects at Hallmark.
ADDITIONAL STRENGTHS
Strong ability to manage large projects with multiple stakeholders, competing priorities, schedules, resources, and execution risks.
Extensive collaboration and influencing skills across organizational levels
Procurement processes, vendor management, and contract terms and conditions.
Experienced in process mapping, identifying improvement opportunities, establishing metrics, and sustaining operational changes.
Senior Operations Manager /Sergeant First Class, Combat Engineering at United States ArmySenior Operations Manager /Sergeant First Class, Combat Engineering at United States Army
Sr. Program Manager / Leader Engineering Cloud and Engineering Operations at Veritas technologies, LLC/CohesitySr. Program Manager / Leader Engineering Cloud and Engineering Operations at Veritas technologies, LLC/Cohesity