Eli Tucker
Jefferson,GA
Summary
Motivated business professional bringing ten plus years of entrepreneurial experience. Dedicated and personable with extensive experience in managing administrative and sales operations and personnel. Well-versed in training, educating, motivating and supporting staff members.
Overview
25
25
years of professional experience
Work History
Owner/CEO
Tucker Exteriors, LLC
01.2014 - 08.2023
- Identified and resolved process issues to encourage smoother procedures, more efficient workflow and overall business growth.
- Converted community contacts into potential clients through networking, consistency and credibility.
- Updated quality control standards, methods and procedures to meet compliance requirements.
- Analyzed current business plan, identified inefficiencies in existing processes, and tracked performance following implementation of improvements.
- Managed quality assurance program including on site evaluations, internal audits and customer surveys.
- Increased customer satisfaction and repeat business through relentless pursuit of resolutions to problems while protecting company reputation and loyal client base.
- Negotiated agreements between employees to clarify misunderstood directions and resolve conflicts affecting performance.
- Collaborated with materials purchasing specialist to meet production requirements and quality standards.
- Determined and recommended methods to address improvement opportunities.
- Managed day-to-day business operations.
- Evaluated suppliers to maintain cost controls and improve operations.
- Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
- Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
Sales/Project Manager
OC Roofing
07.2012 - 12.2013
- Calculated correct costs for project-specific goods and services by gathering information from team members, sub-contractors and vendors.
- Delivered comprehensive bid proposals for exterior projects and gained client approval on costs.
- Determined project objectives, budgets and schedules by coordinating with clients and teammates and optimized plans to meet changing conditions.
- Provided accurate estimates by defining scope, timelines, potential setbacks and limitations.
- Worked with crew leaders to resolve problems, improve operations and provide exceptional customer service.
- Maintained regular contact with clients and identified opportunities to deliver added value to client relationships.
- Managed high-value existing and new business partnerships to deliver on objectives and maximize corporate revenue, support and awareness.
Managing Partner
Road Dawg Communication
10.2006 - 06.2012
- Analyzed and presented financial standings and cost effectiveness to other partners and investors.
- Increased revenue by 45% with successful promotional strategies and reductions in costs.
- Maintained P&L and shouldered corporate fiscal responsibility.
- Formulated and executed strategic initiatives to improve product offerings.
Lead Tech
Verizon Wireless
07.2002 - 09.2006
- Managed team performance by training, mentoring, disciplining, and motivating employees.
- Planned, scheduled, and delegated daily work to team of employees.
- Commissioned third-party vendors and technicians to augment on-site technical support assets.
- Implemented, configured, and optimized safety standards.
K9 Sergeant
Commerce Police Department
02.2000 - 06.2002
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Worked flexible hours across night, weekend and holiday shifts.
Deputy Sheriff
Jackson County Sheriff's Department
01.1999 - 01.2000
Education
Bachelor of Arts - History
University of Georgia
Athens, GA06.1999
POST Certification -
University of Georgia Police Academy
Athens1999
High School Diploma -
Commerce High School
Commerce, GA06.1996
Skills
- Sales Leadership
- Investor Relations
- Business Development
- Verbal and Written Communication
- Staff Management
- Staff Training
- Profit and Loss Analysis
- Key Partnership Cultivation
Timeline
Owner/CEO
Tucker Exteriors, LLC
01.2014 - 08.2023
Sales/Project Manager
OC Roofing
07.2012 - 12.2013
Managing Partner
Road Dawg Communication
10.2006 - 06.2012
Lead Tech
Verizon Wireless
07.2002 - 09.2006
K9 Sergeant
Commerce Police Department
02.2000 - 06.2002
Deputy Sheriff
Jackson County Sheriff's Department
01.1999 - 01.2000
Bachelor of Arts - History
University of Georgia
POST Certification -
University of Georgia Police Academy
High School Diploma -
Commerce High School
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