Michael Graf
Arlington Heights,IL
Summary
Sales professional with extensive experience in telecommunication, retail, and door-to-door sales. Proven track record of driving new business through diligent lead follow up and goal-oriented strategies. Strong ability to build relationships and close deals effectively. Consistently exceeding sales targets and contributing to overall team success.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Owner/CEO
Mike's Watches LLC
Arlington Heights, IL
03.2023 - Current
- Owned and operated luxury watch buy, sell, and trade business.
- Sold major brands including Rolex, Omega, and Tudor, building a nationwide and international clientele.
- Completed hundreds of online and face-to-face transactions, receiving numerous references and reviews.
- Guided clients in finding specific luxury timepieces based on their preferences.
- Established trusted seller status licensed through State of Illinois with an LLC.
Client Advisor
Motor Werks Cadillac
Barrington, IL
02.2022 - 01.2023
- Exceeded monthly sales targets by leveraging showroom traffic and diligently following up on leads to drive sales growth.
- Cultivated strong client relationships to enhance referral network and increase client acquisition.
- Recommended services to facilitate smooth car buying process.
- Educated potential clients on benefits of 'One & Only' program.
Membership Concierge
Life Time
Vernon Hills, IL
09.2021 - 01.2022
- Promoted Life Time to prospective members, enhancing acquisition efforts.
- Delivered high-quality customer service to all members and guests.
- Facilitated seamless interactions between guests and staff, improving overall satisfaction.
- Supported purchasing experience, contributing to member retention.
- Maintained cleanliness of all concierge workstations to meet company standards.
Hardware Sales Associate
The Home Depot
Palatine, IL
02.2021 - 07.2021
- Emphasized product knowledge and provided detailed information on features, facilitating complete project solutions for customers.
- Delivered customer service by directing customers to appropriate products, answering inquiries, and guiding purchase decisions.
- Maintained in-stock condition of assigned areas, ensuring cleanliness and safety for a positive shopping experience.
Account Manager
EZlocal
Lombard, IL
01.2019 - 12.2019
- Acquired new customers, establishing a substantial book of business that supported revenue growth.
- Maintained strong relationships by addressing client needs and concerns promptly.
- Collaborated with small business owners nationwide to boost visibility and drive client engagement.
- Applied advertising and marketing strategies to expand audience reach and enhance sales performance.
- Leveraged Google as a primary selling platform to drive new business opportunities.
- Ensured smooth transitions for business owners through effective communication and problem-solving skills.
Account Executive
Skyrise Marketing
Oakbrook Terrace, IL
12.2017 - 09.2018
- Achieved top rankings among 12 nationwide offices for daily, weekly, and monthly sales.
- Drove customer acquisition and retention strategies for large corporations, including Fortune 100 companies.
- Cultivated relationships with potential clients to enhance company representation.
- Trained sales team, coached effective selling strategies, and conducted motivational meetings.
- Developed engagement tactics that significantly boosted client loyalty and satisfaction.
- Established trust by prioritizing professional integrity in customer communications.
- I represented Constellation Energy (owned by Exelon) as a primary client.
Claim Specialist
Aloha Construction, Inc.
Lake Zurich, IL
03.2017 - 11.2017
- Facilitated claims by collaborating with insurance companies, ensuring timely resolutions for clients.
- Mastered roofing, siding, gutters, doors, and windows to provide informed support.
- Registered new customers to ensure a smooth initiation into the repair process. and guided them through the repair process efficiently.
Sales Representative, Floor Manager
Paramount Advertising
Des Plaines, IL
12.2014 - 02.2017
- Achieved 30 weekly sales through effective consultative selling practices.
- Scheduled a minimum of two sales per hour by efficiently dialing outbound calls.
- Interacted with auto dealerships nationwide to generate appointments efficiently.
- Provided support to employees regarding sales calls, closing appointments, and conducting motivational meetings.
- Presented detailed reports on AutoAlert Equity Mining Software to enhance company expertise.
Education
Some College (No Degree) - Business Management
William Rainey Harper College
Palatine, ILHigh School Diploma -
Rolling Meadows High School
Rolling Meadows, ILSkills
- Client relationship management
- Self-motivation
- Organizational skills
- Strategic planning
- Customer focus
- Sales expertise
- Business marketing
- Negotiation skills
- Inventory management
- Market analysis
- Sales strategy
- Problem solving
- Team collaboration
- Time management
- Training and mentorship
- Service quality assurance
- Sales leadership
- Employee development
Personal Information
Title: Sales Professional
Certification
Limited Liability Company
Timeline
Owner/CEO
Mike's Watches LLC
03.2023 - Current
Client Advisor
Motor Werks Cadillac
02.2022 - 01.2023
Membership Concierge
Life Time
09.2021 - 01.2022
Hardware Sales Associate
The Home Depot
02.2021 - 07.2021
Account Manager
EZlocal
01.2019 - 12.2019
Account Executive
Skyrise Marketing
12.2017 - 09.2018
Claim Specialist
Aloha Construction, Inc.
03.2017 - 11.2017
Sales Representative, Floor Manager
Paramount Advertising
12.2014 - 02.2017
Some College (No Degree) - Business Management
William Rainey Harper College
High School Diploma -
Rolling Meadows High School