Eliab Dunn
Central Islip
Summary
Dynamic Inbound Operations Team Leader at Target with a proven track record in enhancing team efficiency and customer satisfaction. Expert in staff training and safety practices, I successfully revamped workflows, driving significant improvements in productivity and compliance. Adept at cultivating productive relationships, I consistently exceed objectives while ensuring a safe and effective work environment.
Overview
7
7
years of professional experience
Work History
Inbound Operations Team Leader
Target
10.2018 - Current
- Increased overall efficiency and productivity of the team by revamping jobs, schedules, and daily assignments.
- Assisted with improving revenue and customer numbers by overseeing the implementation of diverse sales and service initiatives.
- Kept team activities in compliance with safety, regulatory, and environmental guidelines.
- Set schedules, and oversaw daily workflow.
- Helped set and manage objectives for quality, productivity, and compliance.
- Improved team efficiency and productivity by restructuring workflow and managing assignments.
- Maintained team compliance with company standards, safety practices, regulatory, and environmental requirements.
- I trained, coached, and managed my team.
- Helped to increase sales and customer retention by managing the implementation of new marketing and service strategies.
Professional Mover
Liberty Moving & Storage
07.2022 - 06.2024
- Arranged items at the destination according to customer requests and instructions.
- Communicated with customers courteously and professionally to drive satisfaction.
- Maneuvered items carefully through narrow hallways and doorways to prevent damage.
- Disconnected and reconstructed furniture by removing headboards from bed frames, unscrewing mirrors from dressers, and reassembling tables.
- Surrounded items in cling film, padded blankets, and tape to protect them from damage.
- Cleaned and maintained the truck and other equipment to maintain optimum working condition.
- Operated with safety and skill to avoid accidents and delays.
- Prevented load shifting or damage by using bracing and strapping techniques.
- Packed boxes by filling voids and arranging items to fit appropriately based on size, dimensions, and weight.
- Loaded and unloaded trucks with customer possessions.
Education
High School Diploma -
Suffolk County Community College
Brentwood, NY10.2018
Skills
- Cultivating Productive Relationships
- Staff Training
- Safety Practices
- Customer Satisfaction
- Team Collaboration
- Inventory Control
- Wrapping and Boxing
- Vehicle Maintenance
- Careful Handling
- Truck Loading
- Packing Expertise
- Secure Packing
- Box Labeling
- Physical Fitness
Timeline
Professional Mover
Liberty Moving & Storage
07.2022 - 06.2024
Inbound Operations Team Leader
Target
10.2018 - Current
High School Diploma -
Suffolk County Community College
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