Eliana Battle
San Antonio
Summary
Reliable and observant with strong sense of responsibility and upbeat attitude. Understanding of safety protocols and emergency response procedures, combined with skills in surveillance and risk assessment. Dedicated to ensuring safe and secure environment.
Overview
4
4
years of professional experience
Work History
Lead Ride Operator
Six Flags Fiesta Texas
05.2024 - Current
- Followed safety procedures for operating and loading and unloading passengers from amusement park rides.
- Adapted quickly to new ride assignments, learning proper operation techniques efficiently to minimize downtime between shifts.
- Enhanced rider experience by enforcing safety procedures and providing clear instructions.
- Collaborated with team members to maintain a clean, organized, and safe ride area for guests.
- Maintained a high level of professionalism and enthusiasm throughout long hours and challenging work conditions, fostering positive guest experiences.
- Supported fellow team members in maintaining a cohesive work environment focused on guest satisfaction and safety adherence.
- Trained new ride operators on safety procedures and ride operations.
Sales Associate
Fleet Feet San Antonio
12.2023 - 11.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Inventory Manager
Fleet Feet Monroe
04.2021 - 12.2023
- Created and updated regular inventory reports and records.
- Maintained sufficient inventory levels to meet customer demands at all times.
- Analyzed inventory data to identify and address stock discrepancies.
- Participated in regular cycle counts to confirm accuracy of inventory records.
- Collaborated with purchasing and production to maintain levels of quality and on-hand inventory.
- Maintained high levels of customer satisfaction through efficient handling of orders, prompt issue resolution, and effective communication channels with clients.
Education
Master of Arts - Criminal Justice Administration/Leadership
University of Incarnate Word
San Antonio, TX05.2025
Bachelor of Arts - Psychology
University of Louisiana At Monroe
Monroe, LA12.2023
Skills
- Safety monitoring
- Customer service
- Policy compliance
- Team Training
- Team leadership
- Time management
- Decision-making
- Verbal and written communication
- Goal setting
- Conflict resolution
Timeline
Lead Ride Operator
Six Flags Fiesta Texas
05.2024 - Current
Sales Associate
Fleet Feet San Antonio
12.2023 - 11.2024
Inventory Manager
Fleet Feet Monroe
04.2021 - 12.2023
Master of Arts - Criminal Justice Administration/Leadership
University of Incarnate Word
Bachelor of Arts - Psychology
University of Louisiana At Monroe
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